Solved

Application window goes white

Posted on 2011-09-28
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Last Modified: 2012-05-12
Windows XP SP3 machine. The application goes white after approx. 2 hours. If you move the mouse it comes back up within 10-30 seconds. Sometimes a few objects show first, and then the whole screen comes back. If you minimize the application window when still white, the desktop view is normal. If the application window is kept minimized the screen never goes white. So I've been able to narrow it down to only this specific application going white after approx. 2 hours. Screensaver and power savings are all turned off.

Additional info:
HP Compaq dx2450
AMD Athlon Dual Core
1.87 GB RAM
All drivers and software updated
Application event log doesn't show any errors
System shows one DCOM error 10005 which is unrelated.

Any ideas? Thanks!  
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Question by:dou2ble
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5 Comments
 
LVL 70

Expert Comment

by:Merete
ID: 36814390
If it's not locking up,  I usually see this if the program has stopped reponding and the screen goes white,
 then I'd look into the themes or check your display settings incase there is a fade effect enabled.
I am on windows 7 now so it's from memory.
But r/click the desktop and then Appearance>then effects
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Author Comment

by:dou2ble
ID: 36894105
It looks like deregistering the Indeo Codec caused the problem. Going to test a bit more and then will test your suggestion.

Thanks!
0
 
LVL 10

Expert Comment

by:Arman Khodabande
ID: 36912630
You can use System Restore to roll back to the time that you didn't have the problem.
Then install K-Lite Mega Codec Pack. It'll update all your codecs including Indeo.
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Accepted Solution

by:
dou2ble earned 0 total points
ID: 36913477
Reregistering the indeo codec fixed it.
http://support.microsoft.com/kb/954157

Thanks for the suggestions.
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LVL 1

Author Closing Comment

by:dou2ble
ID: 36938202
Found out that microsoft's deregister indeo codec utility was run, so I just ran the reverse "fix it" and that took care of it.
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