• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 218
  • Last Modified:

Application window goes white

Windows XP SP3 machine. The application goes white after approx. 2 hours. If you move the mouse it comes back up within 10-30 seconds. Sometimes a few objects show first, and then the whole screen comes back. If you minimize the application window when still white, the desktop view is normal. If the application window is kept minimized the screen never goes white. So I've been able to narrow it down to only this specific application going white after approx. 2 hours. Screensaver and power savings are all turned off.

Additional info:
HP Compaq dx2450
AMD Athlon Dual Core
1.87 GB RAM
All drivers and software updated
Application event log doesn't show any errors
System shows one DCOM error 10005 which is unrelated.

Any ideas? Thanks!  
0
dou2ble
Asked:
dou2ble
  • 3
1 Solution
 
MereteCommented:
If it's not locking up,  I usually see this if the program has stopped reponding and the screen goes white,
 then I'd look into the themes or check your display settings incase there is a fade effect enabled.
I am on windows 7 now so it's from memory.
But r/click the desktop and then Appearance>then effects
0
 
dou2bleAuthor Commented:
It looks like deregistering the Indeo Codec caused the problem. Going to test a bit more and then will test your suggestion.

Thanks!
0
 
Arman KhodabandeIT Manager and ConsultantCommented:
You can use System Restore to roll back to the time that you didn't have the problem.
Then install K-Lite Mega Codec Pack. It'll update all your codecs including Indeo.
0
 
dou2bleAuthor Commented:
Reregistering the indeo codec fixed it.
http://support.microsoft.com/kb/954157

Thanks for the suggestions.
0
 
dou2bleAuthor Commented:
Found out that microsoft's deregister indeo codec utility was run, so I just ran the reverse "fix it" and that took care of it.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now