Outlook slows down or shows hour glass when print command is given.

Posted on 2011-09-28
Last Modified: 2012-06-22
Hi Team,

A pc of our in the network takes a consideralble long time to print, when print command is given.
The problem is when we print from outlook.
Printing is fine from excel and word.
Can you please guide me in this matter.
Question by:Pranav_IT
  • 3
  • 2

Author Comment

ID: 36812952
Dear exerts please help me in this issue

Expert Comment

ID: 36813021
What version of Outlook?

Author Comment

ID: 36813233
outlook 2007

Expert Comment

ID: 36813275

Couple of things, are you using pst or ost?  I am wondering if you have a skewed pst or something?  If it is a pst, is it a 2003 pst or a more current one?  Try running this through it:

You could also try deleting outlprnt from this location:
C:\Documents and Settings\%Username%\AppData\Microsoft\Outlook
Outlook should recreate it automatically afterwards

Another thought is that there might be a printer that doesn't exist, but windows thinks it does.  However, i doubt it since excel and word are fine

Accepted Solution

maxsmith5k earned 500 total points
ID: 36813282
When i said " there might be a printer that doesn't exist", i meant that a network printer might have existed  before and every time the print window opens, it is looking for the printer on the network address, but it doesn't respond since it isn't there any more.

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now