Solved

HP  Storageworks

Posted on 2011-09-29
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Last Modified: 2012-05-12
We have HP Storageworks MSA 500 G2
it has 2 LEDs , the one on the top is solid amber.
I wonder how can I check what s wrong with it.
it is used as a disk chassis for a cluster. we HPSIM , I wonder if I can check it from HPSIM

Thanks
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Question by:jskfan
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8 Comments
 
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andyalder earned 500 total points
ID: 36814747
It has 3 LEDs on the front as far as the manual says, http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00172836/c00172836.pdf.

You can actually read the event log from the front using the round button press top and bottom to scroll. SIM should see it OK through either of the hosts through the Smart Array controllerit's connected to. ADU and ACU will also help.
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Author Comment

by:jskfan
ID: 36889943
if you scroll down page 29
Front Panel Components.
between #3 and #4 there are two LEDs, the one on the top is showing solid amber.
I amnot sure what it is about?
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by:andyalder
andyalder earned 500 total points
ID: 36890245
Controller LEDs on page 39. If that's red there should be an error message on the display. It doesn't necessarily mean it is currently faulty, it goes on and off dependant on the message in the display window, so scroll down to the last message on the display panel and see what that says.
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Author Comment

by:jskfan
ID: 36890279
page 29 not 39 [Front Panel Components.]
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by:andyalder
andyalder earned 500 total points
ID: 36890496
No. Page 38 / 39 - Controller LEDs.
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Author Comment

by:jskfan
ID: 36890801

I see p38/39

17-- Fault Amber = Error message has been received
by the controller display.

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Assisted Solution

by:andyalder
andyalder earned 500 total points
ID: 36890901
Yes, the error will be displayed on the little screen. The LED changes as per the screen display, which is why you must scroll through it. scrolling up several times may display an error that was cleared ages ago, and that would make the LED go red/amber even though there was no current fault.
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Author Closing Comment

by:jskfan
ID: 36907958
I kept pushing the button that controls the display, it reset the display and the amber light was gone.
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