We have a develper in another state who says she's installed SQL Server instance. She even sent me a sreenshot of what she had installed. When she looks at "control panel, administartor tools, Services", we dont see the instance,,,,
We see MSSQLServer and SQL Express. I asked her to stop SQL Express. She did but when she wants to start MSSQLServer...she gets an error.
I've attached both screenshots. If she's actually installed an instance, where is it?? She tried repairing and unisntalling...seems like it got worse...i can ask her for the latest error but where to go from here??