Solved

Num lock switches off randomly when using the 10 key

Posted on 2011-09-29
7
367 Views
Last Modified: 2012-06-27
I have a computer that will turn the num lock off randomly when using the 10 key pad.  This is a normal usb dell desktop keyboard.  If I reboot it fixes the probIem for a while (sometimes days).  But the problem will come back.

I replaced the keyboard but the problem still persists.
0
Comment
Question by:Jim7711
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 1

Expert Comment

by:Doddsy1000
ID: 36815181
Isn't that an interesting phenomenon? :-)

I'd start with which Operating system are you running & what power save settings do you have.

If you were using XP, then you are better off re-starting daily.  You can put a batch file in the sheduled tasks for that.

Run notepad.exe
type....
shutdown -r
exit
& then save it as (all files) restart.bat & add it to scheduled tasks for a daily sheduled restart.

beyond that, you're looking at changing the power save to "always on" as sleep mode can return to BIOS settings occasionally.

If all of that doesn't help, then maybe a different brand of keypad?

A definitive answer to this one is going to be a little tricky mate.

cheers

Ian
0
 

Author Comment

by:Jim7711
ID: 36815234
Thanks for the reply.  

It is Windows XP.

The machine is turned off every night and turned on every morning during the week and off all weekend.

Power options are set to never.

This always happens while actively using the keypad.  I know it sounds like the num lock is accidentally being hit but that's definitely not whats happening.

This is a tricky one.

Thanks for the help.
0
 
LVL 1

Accepted Solution

by:
Doddsy1000 earned 500 total points
ID: 36815677
Why don't you see if you can swap with someone for a non Dell keyboard to try out?

What do you have to lose :-)

If you have a spare $20.00, you could also try a cheap separate numeric keypad.

With a separate USB port, a numeric keypad doing the same issue would blow me away :-)

All you have left is a BIOS update & they are exciting, to say the least.

cheers

Ian

0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 92

Expert Comment

by:nobus
ID: 36890196
you can test if it happens when using another usb port
or with another keyboard - or test this keyboard on another system
0
 

Author Comment

by:Jim7711
ID: 36894068
Thanks for the suggestions  I'll give them a try and let you know
0
 
LVL 28

Expert Comment

by:Dr. Klahn
ID: 37191113
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
This article shows how to use a free utility called 'Parkdale' to easily test the performance and benchmark any Hard Drive(s) installed in your computer. We also look at RAM Disks and their speed comparisons.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question