Outlook 2007

Posted on 2011-09-29
Medium Priority
Last Modified: 2012-06-27
A client has Outlook 2007 running on a Windows 7 Pro laptop. Both Microsoft Office 2007 and the Windows OS have all available updates and Service Packs installed. Recently, Outlook started bringing up old Reminders, some many months old, and duplicating Calendar items. I ran Outlook /cleanreminders which cleaned up the reminders, but they came right back within a day or two. Then I just created and Outlook shortcut that ran /cleanreminders each time Outlook is run, but that hasn't helped.

Any suggestions? FYI, Based on some research I initially suspected this was caused by synching a mobile phone, however I found the user's phone does not use software to synch directly on the computer, it's a Google phone and synchs with her Google online Calendar.
Question by:westone
  • 3
  • 2
LVL 101

Accepted Solution

John earned 1000 total points
ID: 36815599
There is a program in the Outlook Program Files folder called SCANPST.EXE . Run SCANPST against the PST file to see if it can correct any errors. Then run cleanreminders again. .... Thinkpads_User
LVL 66

Assisted Solution

johnb6767 earned 1000 total points
ID: 36815664
While in the calendar view, go to View, and select "All appointments", and see if the problem ones/old (without recurrence) ones can be deleted....

Author Comment

ID: 36900814
Okay, I ran ScanPST and it reported errors so I selected to have them repaired, which it did. This is familiar territory and as I am accustomed to doing, I ran ScanPST again with the intention of continuing to run it on the data file until it reported no errors found. I ran it about 3 times, finding errors and repairing them.
After that, when I run it, ScanPST reports errors found in the data file, but does not give an option to repair, and the option to backup the data file before repair is grayed out. The only selectable option is "OK", which simply exits ScanPST.I am posting another question on this problem but will gladly take any answer you may have here.
Right now I am running "Compress" on the data file which is progressing but is taking a long time. The data file is (was) 10.4GB. After 30 minutes it is down to 10.3GB.
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

LVL 101

Expert Comment

ID: 36900825
Once you get rid of errors (if you can get it all cleaned up), 10Gb is too big (regardless of any limits) for decent performance. I archive my mail and keep my main file much smaller. I see no deficiency in archiving. It indexes well, is searchable, and is readily available. So I suggest you consider archiving as well. ... Thinkpads_User

Author Comment

ID: 36910317
Okay, I really appreciate all of the suggestions. I am now back to thinking it is a Google Calendar issue. Duplication is apparently a significant issue with the Google Calendar Add-In. I'm splitting the points between the contributors here. Thank you.
LVL 101

Expert Comment

ID: 36910339
Thank you. I was pleased to assist and good luck going forward with Google Calendar.  ... Thinkpads_User

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This tutorial is about creating a new Microsoft Online User Profile account along with how to transfer your files and settings. You may be faced with this situation if your existing user profile has become corrupted.
Organisation is organized in a pattern to flow the day to day business, every application and system is interdepended on each other and when very important “Exchange Server downtime” happened.
Enter Foreign and Special Characters Enter characters you can't find on a keyboard using its ASCII code ... and learn how to make a handy reference for yourself using Excel ~ Use these codes in any Windows application! ... whether it is a Micr…
Through the video, you can check the migration process of Outlook PST file to PDF. Kernel for Outlook to PDF tool can convert Outlook emails with all attributes like Subject, To, From, Cc, Bcc and other folders such as Inbox, Outbox, Sent Items, Jun…

587 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question