Solved

IM using OWA not functioning correctly

Posted on 2011-09-29
1
1,445 Views
Last Modified: 2012-05-12
I'm in a test environment using VMware with the simplest of scenarios as possible...

I have 3 servers, all 2008 R2 SP1 and 2 XP desktops for OWA access

LyncAD - domain controller and CA
LyncExch - Exchange 2010 SP1 rollup 5
LyncSrv - Lync 2010

Working in a domain of Lync.Company.com

The certificate installed easily thru the wizard in LyncSrv and I used the Exchange Management Console commands for requesting and importing the certificate for Exchange. I also used the Certificate Console to import the intermediate certificate in the Intermediate Certificates folder as well as the Trusted Root Certificates folder.

Everything appears to be configured correctly with no apparent errors.
When accessing IM thru OWA on one XP, the green light shows up for the user currently logged in, but shows a white light for the other XP user. When I right click on the other user, the option for chat is available. When I click on it, the IM dialog comes up and allows text to be entered. Shortly after it is entered the message pops up, "This message couldn't be delivered to all recipients because some recipients are offline or don't want to be disturbed."
Then shortly after that, the orange box displays at the top of the IM dialog with "This conversation is no longer active and its contents haven't been saved. Please copy them if you need to keep them."

Looking at the Lync Server Control Panel, under the Topology settings, the Exchange server status shows N/A while the Lync server shows the online icon.

Reading previous troubleshooting steps, I did generate a new certificate, but I get the same result.

I followed the directions from http://blog.schertz.name/2010/11/lync-and-exchange-im-integration/

I enabled SIP Stack logging in Lync and get the following...
SIP Stack
0
Comment
Question by:pjmac28
1 Comment
 

Accepted Solution

by:
pjmac28 earned 0 total points
ID: 36905367
Requested new cert, now it works... :)
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question