Exchange Server 2003 Recovery Storage Group Restore

Trying to do a restore to Exchange Server 2003 Recovery Storage Group, however, the database I need to recover is not displaying in the add database to recover find function.  This database is active and users' are connected.
TRAVNUSAAsked:
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MAS (MVE)EE Solution Guide - Technical Dept HeadCommented:
If your db is active and users are connected why you want to restore your?
 
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TRAVNUSAAuthor Commented:
We need to restore a user mailbox.
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PradeepCommented:
try any 3rd party tools, thats a easy way
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TRAVNUSAAuthor Commented:
We think it's because we have a public folder in the storage group.  According to microsoft we cannot restore to the RSG if it it contains a public folder.
"•You can only recover mailbox stores to a Recovery Storage Group. You cannot restore a public folder store to a Recovery Storage Group because that action is not supported. The methods that you use to recover a public folder store in Exchange Server 2003 are the same methods that you use in Exchange 2000 Server. "
http://support.microsoft.com/kb/824126
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MAS (MVE)EE Solution Guide - Technical Dept HeadCommented:
Please check this
www.clickzones.net
you can extract for $50-$75
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MAS (MVE)EE Solution Guide - Technical Dept HeadCommented:
Here is the URL for cheap and best solution
This is the easy and fast solution.
http://www.clickzones.net/index.php?option=com_content&view=article&id=47&Itemid=41

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PradeepCommented:
As i stated above you have to do it with third party tools itself :(
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TRAVNUSAAuthor Commented:
I cannot restore to EDB.  I can only restore to RSG or a replica exchange server.  When you use the Backup Exec exchange agent you backup the water, not the jug.
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TRAVNUSAAuthor Commented:
****UPDATE****  There is no public folder problem we just cannot find the database in the RSG find option.
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TRAVNUSAAuthor Commented:
Mail Group still not displaying in RSG - Any ideas?
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TRAVNUSAAuthor Commented:
The problem was related to the RSG being mapped in a alternate exchange server that was currently offline.
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TRAVNUSAAuthor Commented:
It was found the RSG was mapped in an alternate exchange server.
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