Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

BES Synchronisation

Posted on 2011-09-29
8
Medium Priority
?
249 Views
Last Modified: 2012-05-12
Hi

I have installes BES Express with Exchange 2007 std. My emails are synchronizing well but the problem I have is that my calendar is synchronizing in only one way. I mean from Exchange to Blackberry but not from Blackberry to Exchange. If I enter appointements to my Blackberry calendar it is not going to my Outlook.

Is there a way to have both way synchro?

Thanks

0
Comment
Question by:jpmoreau
  • 6
  • 2
8 Comments
 
LVL 2

Expert Comment

by:cntrlaltd3l
ID: 36818038
On BES
@ Verify that all BlackBerry services are running (including MDS service) under BlackBerry Service Account or not.
@ Check whether the BlackBerry service account is having proper permissons or not. ( Exchange View-Only Admin and Send As, Receive As and Administer Information Store).
@  Check the CDO.dll of the Exchange server  and BES  which should be same and it has to be registered.

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04912



From BlackBerry Device:
@ Backup the data on the BlackBerry smartphone using the Backup and Restore tool in BlackBerry Desktop Manager.
@ On the BlackBerry smartphone, open the Calendar application.
@ Click the Menu button and click Options.
@ Set the Wireless Synchronization option to No.
@ Click the Menu button and click Save.
@ Set the Wireless Synchronization option to Yes.
@ Click the Menu button and click Save. Turning wireless calendar synchronization on and off will reset the calendar database on the BlackBerry smartphone.
@ Create a calendar entry in Microsoft Outlook and verify that the entry wirelessly synchronizes to the BlackBerry smartphone.

Using BlackBerry Desktop Manger:
Connect the Device and click on Sync All or Sync by Type-> Organizer.
You have to select Microsoft Outlook and have to select Two Way Synchronization.

0
 

Author Comment

by:jpmoreau
ID: 36904032
OK

It is worlking in one way. From Outlook to the Blackberry it is ok. From the Balckberry to the Outlook not working.

0
 
LVL 2

Expert Comment

by:cntrlaltd3l
ID: 36905169
Have you checked, the above settings on the server or not? or simply disable the user and delete and re-add again.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 

Author Comment

by:jpmoreau
ID: 36905252
I did checked all the settings on Exchange and reconnect on the Blackberry. Do you mean delete and readd in BES Express?
0
 

Author Comment

by:jpmoreau
ID: 36905764
I removed the Blackberry account from the BES and recreate it. Reactivate from the device and the problem is still the same.

0
 

Author Comment

by:jpmoreau
ID: 36964407
OK

I revised all the settings you ask me. Reset the users and reconfig. Is there a place in Exchange that I have to check?
0
 

Accepted Solution

by:
jpmoreau earned 0 total points
ID: 37038577
My synchronisation is now working. The only thing I have now is if I delete an email from my Blackberry it doen't delete from Outlook.
0
 

Author Closing Comment

by:jpmoreau
ID: 37105850
I found the prolem myself
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Having now spent 3 months on the iPhone, I am at a loss as to how anyone would choose this device for business use. After many years using Blackberry phones (several 7xxx models and, until recently, an 8100 Pearl) I have reluctantly had to switch to…
Blackberry is the key service used in the corporate world to enable Email on mobile. As it is a business critical solution, issues related to Blackberry are taken up with high priority.  When I start working on a Blackberry issue related with mail d…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Screencast - Getting to Know the Pipeline

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question