Searching in "all mail items" does not work

Posted on 2011-09-29
Last Modified: 2012-06-21

My Outlook 2007 search works well in a specific folder. But it doesn't work for the "search all mail items" option. It never finds anything.

How can I fix this?

Gene Fox
Question by:GeneFox56
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Expert Comment

by:Christopher Martinez
ID: 36816823
Are you using the "instant search"?

Expert Comment

by:Christopher Martinez
ID: 36816832
Meant to add more to that, if you are do this Go to Control Panel -> Indexing Options -> Modify -> Click the mailbox that you are using. This will reindex the files. REboot outlook at that point and it may take awhile to index everything again, but hopefully this works.

Expert Comment

ID: 36817048
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Author Comment

ID: 36817098
Hello Bahpoopie,

Yes, I'm using the "instant search".

Why would that help. All my emails are indexed fine, because if I search from within a specific folder, it will instantly find the right (asked for) emails. The search is working well - but only within one folder at a time.

If there is a reason to reindex, I'll do it.



Author Comment

ID: 36817116
Hello ConUladh,

I'm using Windows 7 Pro.

Again, the instant search works wonderfully for one specific folder at a time. But won't work for the "in all items" option.


Accepted Solution

ConUladh earned 500 total points
ID: 36817164
Few options here, some are quick checks, other require a bit of work:

Author Closing Comment

ID: 36817624
Thanks for the help.

I went to "Tools-> Options-> Search Options-> Index messages in these data files".

I had to options and they were both checked: "Outlook data file" and "Archive Folders".

I deselected "Archive Folders" and then restarted Outlook and It worked fine for the instant search with the "All Mail Items" option. So I reselected the "Archive Folders" and it continues to work fine.

I don't know what the problem was, but it seems to have fixed itself.

Thanks for you help.  Gene

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