Solved

Outlook 2003 0x8004011D error when trying to connect to Exchange

Posted on 2011-09-29
3
457 Views
Last Modified: 2012-05-12
One of our users is getting this error when he opens Outlook and tries to connect to Exchange.  He is using Outlook 2003 and we are running Exchange 2003 server.  He is a remote user connected to our VPN.  I have verified that he can ping the Exchange server and can see and access shared folders on it.  I also tried to set up the option "Access my mailbox using HTTP" to use the RPC proxy (outlook anywhere is what it's called in newer Exchange versions).  That works fine for other users, but it didn't work for him.  He can access OWA with no problems.

I have tried doing a repair install of Office 2003 and have also tried creating another Outlook profile, however when I get to the point of entering the exchange server name and his user name, I receive the error message "The name could not be resolved.  The connection to the Microsoft Exchange Server is unavailable.".

His Outlook used to work fine, this problem just started happening.  I'm not aware of any changes that happened either on his computer or the Exchange server recently.
0
Comment
Question by:FWeston
  • 2
3 Comments
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 36816966
>>> I have tried doing a repair install of Office 2003 and have also tried creating another Outlook profile, ... His Outlook used to work fine, this problem just started happening.

It appears to possibly be an operating system problem. Try running System File Checker (SFC /SCANNOW) and restart.

Also strongly consider the possiblity of malware. Use something like Malwarebytes to scan in addtion to your own scanning tool. .... Thinpads_User
0
 
LVL 20

Expert Comment

by:SatyaPathak
ID: 36894471
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 36979980
Thank you.  I was pleased to assist and good luck going forward with Outlook. ... Thinkpads_User
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now