Solved

computer boots to safe mode w/networking

Posted on 2011-09-29
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Last Modified: 2012-05-12
My neighbors computer boots straight into safe mode w/networking...no options, no nothing.  Shows all the drivers, etc. loading and then a black screen that says it's booting into sm w/net.

He was trying to download a driver for a webcam, when he found a phone number for support, but when he found out he may have to pay for it he told them no thanks and that's when it started going down hill.

Any ideas what to try.  I've tried to hit F8 when booting but didn't get any options.
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Question by:philw3995
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9 Comments
 

Expert Comment

by:QCR_Solutions
ID: 36816964
Hi, Restart the PC. Keep pressing F8.  If it takes you to Safe Mode options.  Choose Last Known Good Configuration.  Let me know what happens.
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Author Comment

by:philw3995
ID: 36816972
" I've tried to hit F8 when booting but didn't get any options."
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LVL 7

Expert Comment

by:Christopher Martinez
ID: 36816976
I would suggest a system restore to a date that was working, assuming of course that system restore is enabled.

To do this in windows 7, click on start, search for "restore" in the search programs and files box and choose restore backup.
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Author Comment

by:philw3995
ID: 36817020
System Restore looked like it was going to work but didn't.
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Accepted Solution

by:
philw3995 earned 0 total points
ID: 36817040
In msconfig, boot options, Safe Boot is checked and networking is highlighted.  I'm going to undo Safe Boot.
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LVL 7

Assisted Solution

by:Christopher Martinez
Christopher Martinez earned 250 total points
ID: 36817042
Do you have more details on why it didnt work? Aside from a system restore the only other thing i can think of is if you have the windows 7 install CD you can attempt a startup repair by booting off the CD and choosing repair.
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Assisted Solution

by:QCR_Solutions
QCR_Solutions earned 250 total points
ID: 36817109
Hi

I hope you have Windows Operating System CD.
If you do:
Boot yourPC using the CD Rom
Once it boots Choose WIndows Repair option.(Be careful here.  Don't want to choose fresh install)
It will ask you for the password if there is any.
Then you will be at Windows Command prompt.
type      chkdsk /r
once it completes it.
type     fixboot
It will ask you if you want to fix boot sector on C
Say Yes
Then reboot

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Author Closing Comment

by:philw3995
ID: 36908459
The solution for me was to go to msconfig, boot options tab and uncheck Safe Boot.

Since I have to choose two expert comments, I chose the last two which probably would of worked, but unchecking Safe Boot was definitely the solution here.

Thank you for responding so quickly!!!

PhilW
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Author Comment

by:philw3995
ID: 36891115
I'm not sure what I'm objecting here?  Why am I being ask to object this?
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