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Xerox Duplex problem

Posted on 2011-09-29
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Last Modified: 2012-05-12
I have one computer that when it sends a double sided print job to our xerox WorkCentre 5050 it will come out with both sides printed on the same side of the page and the reverse side of the page blank.

I did delete the printer connection (to an win08 server) and recreate it. I also verified that other machines on the network can print double sided without problems.

Thanks for any help.
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Question by:Adam Dirks
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jan-janssen earned 500 total points
ID: 36817951
For me this sounds like a driver issue, did you upgrade to the latest compatible drivers ? please check the official xerox support page for further details !

http://www.support.xerox.com/support/workcentre-5030-5050/documentation/enus.html
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Author Comment

by:Adam Dirks
ID: 36817969
drivers are up to date and others using the same driver are having no problems.  
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Assisted Solution

by:Adam Dirks
Adam Dirks earned 0 total points
ID: 36892719
It was a driver issue, I was not getting the "bad" driver off completely. Had to use the server properites option under the file menu on the work station. Even then it would not delete until I bounced the print spooler service.
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Author Closing Comment

by:Adam Dirks
ID: 36915496
Jan had the problem correct in that it was a driver issue
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