Solved

Xerox Duplex problem

Posted on 2011-09-29
4
596 Views
Last Modified: 2012-05-12
I have one computer that when it sends a double sided print job to our xerox WorkCentre 5050 it will come out with both sides printed on the same side of the page and the reverse side of the page blank.

I did delete the printer connection (to an win08 server) and recreate it. I also verified that other machines on the network can print double sided without problems.

Thanks for any help.
0
Comment
Question by:bnuessen
  • 3
4 Comments
 
LVL 9

Accepted Solution

by:
jan-janssen earned 125 total points
ID: 36817951
For me this sounds like a driver issue, did you upgrade to the latest compatible drivers ? please check the official xerox support page for further details !

http://www.support.xerox.com/support/workcentre-5030-5050/documentation/enus.html
0
 

Author Comment

by:bnuessen
ID: 36817969
drivers are up to date and others using the same driver are having no problems.  
0
 

Assisted Solution

by:bnuessen
bnuessen earned 0 total points
ID: 36892719
It was a driver issue, I was not getting the "bad" driver off completely. Had to use the server properites option under the file menu on the work station. Even then it would not delete until I bounced the print spooler service.
0
 

Author Closing Comment

by:bnuessen
ID: 36915496
Jan had the problem correct in that it was a driver issue
0

Featured Post

DevOps Toolchain Recommendations

Read this Gartner Research Note and discover how your IT organization can automate and optimize DevOps processes using a toolchain architecture.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Note: This is the second blog post in a series on email clearinghouses (https://www.xmatters.com/alert-management/blog-email-has-failed-us?utm_campaign=70138000000ydLoAAI&utm_source=exex&utm_medium=article&utm_content=blog-post).   Every month t…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question