Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Citrix online plug in authentication issue

Posted on 2011-09-29
3
Medium Priority
?
1,522 Views
Last Modified: 2012-05-12
Hi folks,

I have the citrix online plug in on our machines everything is working fine however we are looking to use a new app that requires us to login as username@domainname instead of the usual username then password then domain.

The issue is that the citrix plugin does not seem to take this type of username, it does seem to detect the @ and as such blocks out the domain box but we keep getting credentials invalid which they are not.

If we revert back to the standard username - jbloggs / password / domain we login correctly.

We can login to our machines using the jbloggs@domainname username fine so just wondering is this a limitation with citrix plugin or is it an option somewhere I need to change.

We are using citrix plugin - version 12.1 i think.

Any ideas...
0
Comment
Question by:mickinoz2005
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 66

Expert Comment

by:johnb6767
ID: 36818789
I am no Citrix guru by any means, but are you using SSO in the plugin?
0
 
LVL 5

Accepted Solution

by:
mickinoz2005 earned 0 total points
ID: 36891041
Hi

I fixed it - on the main citrix server under web services / authourisation there is an option to use the domain username or the UPN or both we had it set to the domain username only so when I added the both option we can login.

All is well..

0
 
LVL 5

Author Closing Comment

by:mickinoz2005
ID: 36915441
I fixed it myself as described..
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question