Outlook Exchange Error, Cannot Access Specific Folder Location

Shared mailbox was created successfully.  The primary owner of the new mailbox added it to his outlook:
Email accounts > View/Change >  More Settings > Advance – Add Mailbox = successful
User is on WinXP SP3
User then selects the mailbox just added = “Can’t display the folder. MS Office cannot access the specific folder location”

Exchange Info: exchangeabcdef02.abc.expertexchange.com

The mailbox we added
Mailbox name: groupmailbox
Location:          exchangeabcdef06.abc.expertexchange.com
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ash007Connect With a Mentor Commented:
Need to give mailbox on shr\ared mailbox  rights to primary owner mailbox.
Need to give Mailbox rights on shared mailbox to primary owner mailbox.
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