[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 196
  • Last Modified:

Deleting Outlook folder

I have deleted a folder in Outlook with emails inside.
I wonder if there is a way to recover it without resorting to the tape backup?

it doesn't show up neither  in Deleted items folder nor in Recover Deleted items.

Thanks
0
jskfan
Asked:
jskfan
  • 7
  • 4
  • 3
  • +2
5 Solutions
 
Alan HardistyCo-OwnerCommented:
The deleted folder should appear under Deleted Items.

Does Deleted Items have a + sign by it?  If it does, click on it to expand the folder and you should see your deleted folder underneath.

You can then recover the folder by dragging it to where you had it before.
0
 
SteveIT ManagerCommented:
Depends on which version of exchange you have however


Exchange 2003 - http://rdsrc.us/Z0yrtc

Exchange 2007 - http://rdsrc.us/ECdMby

Exchange 2010 - http://rdsrc.us/2lgpWv
0
 
rr1968Commented:
What is the deleted items retention setting on the Exchange server?


0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
jskfanAuthor Commented:
This is exchange 2003
when I delete a folder from my mailbox, it does not show up in the deleted items folder , it also doesn't show up in the recover deleted items.
0
 
rr1968Commented:
when you delete an item/folder from outlook, it will be moved to Deleted items folder. Since it is not there, it means you must have hard deleted it (Shift+DEL)
In this case the deleted items will be moved directly to dumpster where the item/folder is stored based on the Deleted items retention settings on the Exchange server.
If the retention is 0 days, then you are out of luck. If the retention is set to, say 10 days and if you are within this period, you should be able to recover these items from the Work Station, where it was deleted.

In order to do that you may have to add a registry key as per the Resolution on this article and try "Recover Deleted Items" again.
(Remember, you do this registry change on the Work Station where you deleted the folder, before starting Close Outlook)
http://support.microsoft.com/kb/886205

 
0
 
jskfanAuthor Commented:
so why if I delete a message it goes to deleted items folder, but when I delete a folder with a message inside , it gets deleted completely both from deleted items folder as well as from recovery deleted items?? what is not right?
0
 
rr1968Commented:
When you delete a message or folder with messages it should go to deleted items folder . If this doesn't happen, then you have a different problem
0
 
jskfanAuthor Commented:
<<<When you delete a message or folder with messages it should go to deleted items folder . If this doesn't happen, then you have a different problem >>>>

that s the problem I cannot understand
0
 
rr1968Commented:
Is this IMAP?
0
 
CanusRufusCommented:
Remember that in Outlook 2007 and 2003 you must have the deleted items folder selected in the left colum in order to see the recover deleted items content. Outlook 2010 it does not matter.  

0
 
jskfanAuthor Commented:
I am using Outlook 2010, if I deleted a folder then everything is gone forever
0
 
CanusRufusCommented:
It seems like Group policy and/or your registry may be set to not allow for recovery of deleted items.
Take a look at this resouce and see if it help sin any way.
and remember messing with the registry should only be done if you feel comfortable do so and have a restore point on your system in case something goes haywire
http://www.addictivetips.com/microsoft-office/outlook-2010-recover-deleted-emails/
0
 
jskfanAuthor Commented:
let me explain:
If I delete a message, it goes to Deleted items folder and if I delete it from the Deleted items folder it will go to the Recover deleted items folder.
This is normal.

but the issue is when I delete from my mailbox a folder that has messages inside, then it disappers completely; it doesn't show up in the Deleted items folder neither in the recover deleted items.
This doesn't sound normal. Correct?
0
 
Alan HardistyCo-OwnerCommented:
Does the folder show up under Deleted Items using OWA?
0
 
CanusRufusCommented:
I deleted some items and restored them with the recover deleted items option and it recovers back to the folder it was deleted from. When you delete the folder I believe outlook can't recover because it dosent know it was ever therer. It seems to look at recovering from the folder structure that exists. I think you have to go to the exchange side and see if you can recover at this point and not from the client side.
0
 
jskfanAuthor Commented:
<<<I think you have to go to the exchange side and see if you can recover at this point and not from the client side. >>>

How do you recover that from Exchange server ??

0
 
jskfanAuthor Commented:
Thanks
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

  • 7
  • 4
  • 3
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now