Cisco 6900 series IP Phones Smartnet details

Hi ,

I have observed that some of cisco's products are not contained within the dynamic configuration tool. Sometimes, though, you are able to find them using product number details, sometimes not at all. So, how is one able to get the smartnet costs when the tool does not have the product. At the moment , i am having trouble quoting smartnet for a customer for the Cisco 6921 Series IP Phones.
Does anyone have a way around this situation??

Thanks in advance.
salvatoreppAsked:
Who is Participating?

Improve company productivity with a Business Account.Sign Up

x
 
GarethPeartConnect With a Mentor Commented:
Well you could call Cisco directly and see if they have an answer for you... or do like I did, and purchase a few extra phones (no licenses) for backup/failure. They're cheap and honestly, not really worth the SmartNet cost.
0
 
José MéndezCommented:
You can go to System > Licensing > License calculator on a CallManager console, and check how many units each device consumes. A 6921 gets 2 licenses for example, a 6941 3, then you may want to select in the DCT a similar device.
0
 
salvatoreppAuthor Commented:
Hi Willywilburwonka,

I guess you must misunderstood my query a little bit.
I was wondering how to quote smartnet pricing for a device such as the Cisco IP phone 6921, which does not show up in the dynamic configuration tool. I have a client who has asked me quote for smartnet for the device.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.