Solved

Cisco 6900 series IP Phones Smartnet details

Posted on 2011-09-30
3
474 Views
Last Modified: 2012-06-27
Hi ,

I have observed that some of cisco's products are not contained within the dynamic configuration tool. Sometimes, though, you are able to find them using product number details, sometimes not at all. So, how is one able to get the smartnet costs when the tool does not have the product. At the moment , i am having trouble quoting smartnet for a customer for the Cisco 6921 Series IP Phones.
Does anyone have a way around this situation??

Thanks in advance.
0
Comment
Question by:salvatorepp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 20

Expert Comment

by:José Méndez
ID: 36893053
You can go to System > Licensing > License calculator on a CallManager console, and check how many units each device consumes. A 6921 gets 2 licenses for example, a 6941 3, then you may want to select in the DCT a similar device.
0
 

Author Comment

by:salvatorepp
ID: 36896938
Hi Willywilburwonka,

I guess you must misunderstood my query a little bit.
I was wondering how to quote smartnet pricing for a device such as the Cisco IP phone 6921, which does not show up in the dynamic configuration tool. I have a client who has asked me quote for smartnet for the device.
0
 
LVL 4

Accepted Solution

by:
GarethPeart earned 500 total points
ID: 36909455
Well you could call Cisco directly and see if they have an answer for you... or do like I did, and purchase a few extra phones (no licenses) for backup/failure. They're cheap and honestly, not really worth the SmartNet cost.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

The point of this post is to give you a copy/paste installation solution to setting up Asterisk 1.6 on Ubuntu 9.04 (or similar) server. # Setup the system apt-get install subversion apt-get install make apt-get install linux-source kernel-p…
Article by: user_n
How Sip Phone (User Agent) works and communicates with sip servers 1.  There is a sip server and a sip registrar.  The sip server and sip registrar can be one server or two different servers. The sip registrar is the server on which it is record…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question