Solved

Cisco 6900 series IP Phones Smartnet details

Posted on 2011-09-30
3
475 Views
Last Modified: 2012-06-27
Hi ,

I have observed that some of cisco's products are not contained within the dynamic configuration tool. Sometimes, though, you are able to find them using product number details, sometimes not at all. So, how is one able to get the smartnet costs when the tool does not have the product. At the moment , i am having trouble quoting smartnet for a customer for the Cisco 6921 Series IP Phones.
Does anyone have a way around this situation??

Thanks in advance.
0
Comment
Question by:salvatorepp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 20

Expert Comment

by:José Méndez
ID: 36893053
You can go to System > Licensing > License calculator on a CallManager console, and check how many units each device consumes. A 6921 gets 2 licenses for example, a 6941 3, then you may want to select in the DCT a similar device.
0
 

Author Comment

by:salvatorepp
ID: 36896938
Hi Willywilburwonka,

I guess you must misunderstood my query a little bit.
I was wondering how to quote smartnet pricing for a device such as the Cisco IP phone 6921, which does not show up in the dynamic configuration tool. I have a client who has asked me quote for smartnet for the device.
0
 
LVL 4

Accepted Solution

by:
GarethPeart earned 500 total points
ID: 36909455
Well you could call Cisco directly and see if they have an answer for you... or do like I did, and purchase a few extra phones (no licenses) for backup/failure. They're cheap and honestly, not really worth the SmartNet cost.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
VOIP Setup through a Watchguard BOVPN 4 115
CISCO IP phone 7940 Series 10 74
VOIP gateways - feedback 23 125
Move Phone Number to Google Voice from Grasshopper.com 4 22
So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
This video shows how to use Hyena, from SystemTools Software, to update 100 user accounts from an external text file. View in 1080p for best video quality.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question