Solved

Missing some email from my Ipad2

Posted on 2011-09-30
5
1,094 Views
Last Modified: 2012-05-12

Folks,

I have a user who receives emails from exchange 2003 to their IPhone and Ipad2. What has happened recently is that there are a number of emails "missing" or not received on the Ipad2 but they are on his IPhone and his outlook. This happened for a period of about 6 hours. Then emails started coming in again. As far as I can tell the Ipad2 wasn't powered off and his mobile data connection was active.

I have also noticed that when an email is moved to the deleted items folder (from his PC) on his outlook the changes are not being reflected on his ipad2. Is there another setting that I need to look at or enable.

Any Ideas would be helpful.

Dave
0
Comment
Question by:Daithi_Mc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 12

Expert Comment

by:Deepu Chowdary
ID: 36890532
It looks like a network problem for me.., becoz there will be no delay in mails to different clients..
0
 
LVL 12

Accepted Solution

by:
Deepu Chowdary earned 250 total points
ID: 36890547
As we are able to see mails in other interfaces.., it looks like the problem with iPad.. once do a reset if you have that option..
I think you have to do that once..
0
 

Author Comment

by:Daithi_Mc
ID: 36890577
Do you mean delete the account and install it again?
0
 
LVL 76

Assisted Solution

by:Alan Hardisty
Alan Hardisty earned 250 total points
ID: 36891302
Delete the account from the iPad and set it up again as it sounds like a local issue to the iPad.

If that doesn't work, then it's time to read my article:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_1798-Exchange-2003-Activesync-Connection-Problems-FAQ.html
0
 

Author Closing Comment

by:Daithi_Mc
ID: 36991585
Apologies for the late reply.

I would like to split the points as there was some very useful info from both experts.

alanhardisty's article was very useful.

Rgds,

Dave
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
NLB +DAG 8 54
Cannot transfer Outlook autocomplete file to a new Exchange profile 4 42
Exchange 2016 CU5 10 35
Can you Develop IOS Apps on a iPad? 3 22
Learn about the eCommerce marketing trends for the year ahead.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question