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MS SQL required for application. Installed but application complains- how to check MS SQL?

Posted on 2011-09-30
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Last Modified: 2012-05-12
Hi,

I am trying to install a new application on a Windows Server 2008 R2 server that uses MS SQL but am having problems. I'm not that knowledgeable about MSSQL and the particular application is quite unique with poor documentation.

The issue is during installation of the application we get this error:

The APPLICATION database has been selected to be installed but a SQL Server has not been detected on this machine.

(where application is the name of the application not mentioned at this point because of its uniqueness )

On the Windows  server we have MS SQL 2008 Standard edition installed although we did not ourselves install this. This was installed because SAGE is being installed on the server and needed Standard edition and the Sage people installed it.

SAGE is not yet live however so I'm not 100% SQL is fully prepped although I am able to start SQL Server Management Studio.

My question: What can I check on the SQL server to make sure it is all ready and therefore address the error that is being reported.
The documentation for the "APPLICATION" is very dated and it assumes you will be using SQL Express and goes through the installation guide for this before you install "APPLICATION", however in this case I have a situation where MS SQL Standard should already be installed.

Any suggestions on what I can check? Much appreciated any help.
Would it be wise and is it possible to have a separate installation on MSSQL Express on the same server ? (but seems silly to have to do so)
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Question by:afflik1923
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Lowfatspread earned 2000 total points
ID: 36890832
its possible that the application doesn't recognise sql 2008 as a version of sql server ...
if it assumes that sql express is going to be used that implies it was written expecting sql 7, sql2000 there are several
differences which have been introduced which may mean the application will not work...

i'd first try to install using a sql express version...

another possibility is that the "saqe" sql server is not installed as the default instance ... have you specified the instance name
for the database during the installation process..

we probably aren't going to be able to assist further without either the application name, or further identification of the specific error condition/message that is being generated
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by:Lowfatspread
Lowfatspread earned 2000 total points
ID: 36890857
it is entirely possible to install several versions of sql server on the same machine , as long as they are configured properly with respect to the resources they are allowed to consume... ie don't allow then to use more than the total physical ram less an allowance for the os...
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Author Comment

by:afflik1923
ID: 36890917
OK good posting thanks. The application is old. The documentation refers to using MSDE - it's really annoying it's so old.

The applicaiton is
http://www.counterp.com/product/MusicMaestro

but don't think you can even see the installation guide without login (which of course I can't post here).
But it's clearly old as the installation download is dated 2008 and it has guides for covnerting to MSDE to 2005 and then another guide for 2005 to 2008, but original docs still old.

I have asked their support but so far they missed the fact I was referring to Standard edition and just sau, "please try reinstall MS SQL express"

So maybe I just install MSSQL Express. the server is brand new and has 24GB memory which should be plenty, but I might welcome input on making sure resouces are sage.

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by:Lowfatspread
Lowfatspread earned 2000 total points
ID: 36891054
are you certain the id under which you are installing has create database rights in the sql server?

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Author Comment

by:afflik1923
ID: 36891613
as administator, so I hope so.
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Assisted Solution

by:Lowfatspread
Lowfatspread earned 2000 total points
ID: 36893446
it doesn't necessarily follow that a server administrator is granted rights to the database...

in fact various good practice policies would dictate that administrator access is restricted...
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Author Closing Comment

by:afflik1923
ID: 36976295
Thanks for the input on this.
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