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USER CAN'T USE FTP (SOLARIS)

Posted on 2011-09-30
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Last Modified: 2013-12-27
user service account can't access ftp


etc/passwd
old_stats:x:105:1::/app/facts/sm/ftp/br80/old_stats:/bin/sh

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how can i troubleshoot it???
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Question by:cismoney
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8 Comments
 
LVL 68

Expert Comment

by:woolmilkporc
ID: 36890631
What is the error message?

Do other users have access via FTP? If they don't the FTP service might not be started!

Does the home directory /app/facts/sm/ftp/br80/old_stats exist?

Is it accessible by old_stats?

Is old_stats perhaps present in /etc/ftpd/ftpusers? This file is meant to block users, not to allow access!

Do you use the standard Solaris FTP server or some third-party product?

wmp



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Author Comment

by:cismoney
ID: 36890658
the user is not present in /etc/ftpd/ftpusers.

the home directory  /app/facts/sm/ftp/br80/old_stats exist

Other users can have acces via ftp

i use standard solaris ftp

here is the error i get


# ftp old_stats
old_stats: unknown host or invalid literal address

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Author Comment

by:cismoney
ID: 36890706
service ftp is online, i don't understand whats goin on

# svcs -a |grep ftp
online         Apr_21   svc:/network/ftp:default

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Author Comment

by:cismoney
ID: 36890770
Sorry I just found out other users can't login expect root. all the users get the same error

]
unknown host or invalid literal address
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LVL 68

Accepted Solution

by:
woolmilkporc earned 500 total points
ID: 36890783
old_stats is a userid, not a host. Use

ftp hostname

and wait for the prompt to log in as old_stats,
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Author Comment

by:cismoney
ID: 36890789
here is the output

# ftp hostname
hostname: unknown host or invalid literal address

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LVL 68

Expert Comment

by:woolmilkporc
ID: 36890799
With 'hostname' I meant the name of your FTP server, not literally 'hostname'!
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Author Comment

by:cismoney
ID: 36891979
sorry  . the  user just forgot his password lol. Thanx for your help
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