Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Shared Mailbox, not retaining colour codings or flags.

Posted on 2011-09-30
2
Medium Priority
?
1,052 Views
Last Modified: 2012-06-20
Hi All,

I am having a huge issue since migrating from Exchange 2007 to Exchange 2010 (on a seperate box). Everything else is fine and Exchange 2007 has been removed from the organisation.

Alot of my users use shared mailboxes with high amounts of daily email. To keep track of who has dealt with what, and who is currently dealing with something they have always used the colour codings and tick/flag features. Since the migration, some users are reporting that around 10 seconds after they colour code/tick, it undoes their markings. Some other users are fine. All users running Outlook 2010. Really bizzare, any ideas?
0
Comment
Question by:SimonBrook
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 2000 total points
ID: 36907063
First Check SP1 is being used
http://support.microsoft.com/kb/2460049

Secondly, I would check that All the users that are using the shared Mailbox, do not have cached exchange mode on
0
 

Expert Comment

by:anatomija
ID: 37074009
Thanks apache09 - I've been having the same issue, turning off caching worked for me. I've found it also interferes with out of office messages as well. cheers!
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question