Solved

Shared Mailbox, not retaining colour codings or flags.

Posted on 2011-09-30
2
1,035 Views
Last Modified: 2012-06-20
Hi All,

I am having a huge issue since migrating from Exchange 2007 to Exchange 2010 (on a seperate box). Everything else is fine and Exchange 2007 has been removed from the organisation.

Alot of my users use shared mailboxes with high amounts of daily email. To keep track of who has dealt with what, and who is currently dealing with something they have always used the colour codings and tick/flag features. Since the migration, some users are reporting that around 10 seconds after they colour code/tick, it undoes their markings. Some other users are fine. All users running Outlook 2010. Really bizzare, any ideas?
0
Comment
Question by:SimonBrook
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 500 total points
ID: 36907063
First Check SP1 is being used
http://support.microsoft.com/kb/2460049

Secondly, I would check that All the users that are using the shared Mailbox, do not have cached exchange mode on
0
 

Expert Comment

by:anatomija
ID: 37074009
Thanks apache09 - I've been having the same issue, turning off caching worked for me. I've found it also interferes with out of office messages as well. cheers!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video discusses moving either the default database or any database to a new volume.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question