Citrix-monitor activities

Posted on 2011-09-30
Last Modified: 2012-05-12
We would like to monitor application usage within Citrix window which the user accesses through XenAppWeb client. Is there a way to monitor the application usage within the Citrix window?
Alternatively, are their any SDKs through which can access the application usage?

For example, we would like to know if the user is currently working on MS Word or Excel etc within the Citrix window.
Question by:sathish_raos
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 24

Expert Comment

by:Dirk Kotte
ID: 36900210
if you publish the apps you can follow the usage within the AMC.
If you publish the desktop i dont know how to monitor the single app-usage without thirt party products.
Also you can not directly monitor additional applicatins started from the published app (for example Excel staretet from SAP)


Author Comment

ID: 36901998
Hi dkotte,
    Thanks for replying. Can you give me more information about the third party products that you mentioned? I understand that there are two ways to use the terminal services via citrix. 1. Via browser and 2. Via a thick client.

If the user is accessing via a browser, the browser title is able to capture and mention the user activity. But if the user is accessing via a thick client it does not mention the user activity. So I assume the citrix client SDK's should be exposing some API's to get that information. Can you give me any information if you have about the above?

Thank you,
LVL 24

Accepted Solution

Dirk Kotte earned 500 total points
ID: 36905225
the difference is not how you start the session but what you starting ...
you can start single applications or a desktop-session from the WebInterface, the PNAgent, thin - or thick-clients and so on.
if you start a single app - citrix see this and you are able to use this information with the sdk.
if you start a full-desktop-session and click excel or word at the desktop (the same how starting excel from SAP) citrix dont know about this.
i think software like appsense can see the single executable within the session.

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It was really hard time for me to get the understanding of Delegates in C#. I went through many websites and articles but I found them very clumsy. After going through those sites, I noted down the points in a easy way so here I am sharing that unde…
Performance in games development is paramount: every microsecond counts to be able to do everything in less than 33ms (aiming at 16ms). C# foreach statement is one of the worst performance killers, and here I explain why.
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question