Gavin Tech
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backup exec 10 issue backing fails as soon as varify tape is asked for
The error message I recieve states:
User backup -- The job failed with the following error: A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8 E1ACB462FB 7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8).
The actual backup job runs over 2 tapes and the job completes and it asks for tape 1 so it can start varifying but then the job fails immediately. Please advise.
User backup -- The job failed with the following error: A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8
The actual backup job runs over 2 tapes and the job completes and it asks for tape 1 so it can start varifying but then the job fails immediately. Please advise.
ASKER
Sorry for taking so long to reply,
I have disabled the varify but he backup still gives this error just after I hit ok when the job ends.
I have disabled the varify but he backup still gives this error just after I hit ok when the job ends.
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ASKER
resolved my symantec support
when the backup writes to two tapes, it expects the tapes to be loaded backup inot the drive for verify options.
if you using the tape drive (not robotic tape library), you will face this option, unless u sit there and load tape 1, when requesting during the verify option.
else, disable the verify option and check if the backup is sucessfull!