?
Solved

Windows Firewall service missing fom Windows 7

Posted on 2011-09-30
9
Medium Priority
?
940 Views
Last Modified: 2012-06-21
Trying to find a solution for why Windows Firewall service is missing from one of our Windows 7 machines.  The end result is that inbound ports are blocked on the machine so I am unable to manage remotely.  At one point we had a group policy that Disabled the windows firewall service but discovered that for some reason that actually blocks all inbound ports.  The policy has been removed but on one particular machine, the Windows Firewall service is missing altogether.  I tried importing the HKLM\SYSTEM\CurrentControlSet\services\MpsSvc key from another working machine but it did not help.  

I've tried command prompts like net start sharedaccess but it errors out that the service is disabled.  The only thing I could think of was a .vbs script to start the service but I don't think that would make it appear in the services snap in.
0
Comment
Question by:bfowler3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 36891686
Run sfc /scannow from command prompt

Reboot computer and check.



Ded9
0
 
LVL 12

Expert Comment

by:marcustech
ID: 36891738
Net start sharedaccess would be for the Internet Connection Sharing service, not the Windows Firewall one - what do you get from
net start MpsSvc
does that give you an error that the service is invalid?
0
 

Author Comment

by:bfowler3
ID: 36891803
Marcustech,

You are correct.  The correct service is MpsSvc.  It states that System Error 5 has occurred, Access is denied.
0
10 Questions to Ask when Buying Backup Software

Choosing the right backup solution for your organization can be a daunting task. To make the selection process easier, ask solution providers these 10 key questions.

 
LVL 12

Expert Comment

by:marcustech
ID: 36891850
Could be a permissions issue on the imported reg key (although that's likely to only be part of the problem...) - try the steps listed here:
http://support.microsoft.com/kb/943996
And report back please.
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 36892308
FYI, SharedAccess was the XP service Name....

Once you imported that registry key....

Did you check the permissions? SYSTEM = Full Control/User = Read

From an elevated CMD prompt....

netsh advfirewall reset

0
 
LVL 66

Expert Comment

by:johnb6767
ID: 36892361
And I was referring to permissions on HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MpsSvc specifically....
0
 
LVL 47

Accepted Solution

by:
Donald Stewart earned 2000 total points
ID: 36892993
0
 

Author Comment

by:bfowler3
ID: 36904930
Still working on trying some of the suggested solutions.  This computer is in a remote site so I am tasked with asking someone non-technical to try your suggestions.
0
 

Author Closing Comment

by:bfowler3
ID: 36926846
That did it.  Thank you.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
Suggested Courses
Course of the Month12 days, 20 hours left to enroll

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question