Solved

Microsoft Works 9 error - Installing to Windows 7

Posted on 2011-09-30
9
528 Views
Last Modified: 2012-05-12
I am trying to install MS Works 9 to a new Windows 7 SP1 32bit system.  MS Office Home and Business 2010 is already installed but the user requires the presence of works also.

On every install attempt an error appears on "copying files" and reads:
Error 1310.Error writing to file msvcm80.dll. Verify that you have access to that directory.

I am logged on as administrator, UAC is turned off, I have used right-click "Run as Administrator" but still the problem persists.   Please can an expert help me?
0
Comment
Question by:digibyte86
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
9 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 36891682
Right click on the setup file-click properties-compatibility tab- select xp from the list click ok...now try installing the software.



Ded9
0
 

Author Comment

by:digibyte86
ID: 36891759
Thanks but the installation still stops at the same place with the same error message.
0
 
LVL 30

Expert Comment

by:ded9
ID: 36891806
Do clean boot and then try to install

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.


After installing ..come out of clean boot.



Ded9
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:digibyte86
ID: 36891934
Ran the clean boot as described and restarted but still the same error I'm afraid.....
0
 
LVL 30

Expert Comment

by:ded9
ID: 36893284
Uninstall security software...reboot and then try to install the software.



Ded9
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 36893808
digibyte86--
Unregister and reregister Windows Installer. To do this, follow these steps:
1.Click Start, and then click Run.
2.In the Open box, type msiexec /unreg, and then press ENTER.
3.Click Start, and then click Run.
4.In the Open box, type msiexec /regserver, and then press ENTER.
0
 

Assisted Solution

by:digibyte86
digibyte86 earned 0 total points
ID: 36896365
Thanks for the suggestions:

I uninstalled Eset Smart Security but still the same error message.
I unregistered/reregistered the Windows installer but still the same error message.
I tried running the installer as an administrator command line i.e. msiexec.exe /a "F:\MSWorks\Seteup.exe" but get the message "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package".
I created a folder in Program Files called "Microsoft Works" and gave full control to all users but still the same result.
I also tried creating a "Works" folder on C drive with a share to "Everyone" with full control but still the same error message.

Does anyone have any other suggestions please?
0
 

Accepted Solution

by:
digibyte86 earned 0 total points
ID: 36896490
Resolved: FAULTY INSTALLATION CD
Thanks everyone
0
 

Author Closing Comment

by:digibyte86
ID: 36922977
After eliminating all system possibilities, I turned to the installation source and tried an alternative copy of MS Works 9 with total success.  I have therefore found the correct solution and resolved the issue.
0

Featured Post

Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Article by: Leon
Software Metering within our group of companies has always been an afterthought until auditing of software and licensing became a pain point. Orchestrator and SCCM metering gave us the answer and it was an exciting process.
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question