Microsoft Works 9 error - Installing to Windows 7

Posted on 2011-09-30
Last Modified: 2012-05-12
I am trying to install MS Works 9 to a new Windows 7 SP1 32bit system.  MS Office Home and Business 2010 is already installed but the user requires the presence of works also.

On every install attempt an error appears on "copying files" and reads:
Error 1310.Error writing to file msvcm80.dll. Verify that you have access to that directory.

I am logged on as administrator, UAC is turned off, I have used right-click "Run as Administrator" but still the problem persists.   Please can an expert help me?
Question by:digibyte86
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
LVL 30

Expert Comment

ID: 36891682
Right click on the setup file-click properties-compatibility tab- select xp from the list click try installing the software.


Author Comment

ID: 36891759
Thanks but the installation still stops at the same place with the same error message.
LVL 30

Expert Comment

ID: 36891806
Do clean boot and then try to install

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable ok and then restart the computer in normal mode.

After installing ..come out of clean boot.

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.


Author Comment

ID: 36891934
Ran the clean boot as described and restarted but still the same error I'm afraid.....
LVL 30

Expert Comment

ID: 36893284
Uninstall security software...reboot and then try to install the software.

LVL 50

Expert Comment

ID: 36893808
Unregister and reregister Windows Installer. To do this, follow these steps:
1.Click Start, and then click Run.
2.In the Open box, type msiexec /unreg, and then press ENTER.
3.Click Start, and then click Run.
4.In the Open box, type msiexec /regserver, and then press ENTER.

Assisted Solution

digibyte86 earned 0 total points
ID: 36896365
Thanks for the suggestions:

I uninstalled Eset Smart Security but still the same error message.
I unregistered/reregistered the Windows installer but still the same error message.
I tried running the installer as an administrator command line i.e. msiexec.exe /a "F:\MSWorks\Seteup.exe" but get the message "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package".
I created a folder in Program Files called "Microsoft Works" and gave full control to all users but still the same result.
I also tried creating a "Works" folder on C drive with a share to "Everyone" with full control but still the same error message.

Does anyone have any other suggestions please?

Accepted Solution

digibyte86 earned 0 total points
ID: 36896490
Thanks everyone

Author Closing Comment

ID: 36922977
After eliminating all system possibilities, I turned to the installation source and tried an alternative copy of MS Works 9 with total success.  I have therefore found the correct solution and resolved the issue.

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

717 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question