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Microsoft Works 9 error - Installing to Windows 7

Posted on 2011-09-30
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Last Modified: 2012-05-12
I am trying to install MS Works 9 to a new Windows 7 SP1 32bit system.  MS Office Home and Business 2010 is already installed but the user requires the presence of works also.

On every install attempt an error appears on "copying files" and reads:
Error 1310.Error writing to file msvcm80.dll. Verify that you have access to that directory.

I am logged on as administrator, UAC is turned off, I have used right-click "Run as Administrator" but still the problem persists.   Please can an expert help me?
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Question by:digibyte86
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by:ded9
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Right click on the setup file-click properties-compatibility tab- select xp from the list click ok...now try installing the software.



Ded9
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Author Comment

by:digibyte86
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Thanks but the installation still stops at the same place with the same error message.
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by:ded9
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Do clean boot and then try to install

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.


After installing ..come out of clean boot.



Ded9
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Author Comment

by:digibyte86
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Ran the clean boot as described and restarted but still the same error I'm afraid.....
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by:ded9
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Uninstall security software...reboot and then try to install the software.



Ded9
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by:jcimarron
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digibyte86--
Unregister and reregister Windows Installer. To do this, follow these steps:
1.Click Start, and then click Run.
2.In the Open box, type msiexec /unreg, and then press ENTER.
3.Click Start, and then click Run.
4.In the Open box, type msiexec /regserver, and then press ENTER.
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Assisted Solution

by:digibyte86
digibyte86 earned 0 total points
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Thanks for the suggestions:

I uninstalled Eset Smart Security but still the same error message.
I unregistered/reregistered the Windows installer but still the same error message.
I tried running the installer as an administrator command line i.e. msiexec.exe /a "F:\MSWorks\Seteup.exe" but get the message "This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package".
I created a folder in Program Files called "Microsoft Works" and gave full control to all users but still the same result.
I also tried creating a "Works" folder on C drive with a share to "Everyone" with full control but still the same error message.

Does anyone have any other suggestions please?
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Accepted Solution

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digibyte86 earned 0 total points
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Resolved: FAULTY INSTALLATION CD
Thanks everyone
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Author Closing Comment

by:digibyte86
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After eliminating all system possibilities, I turned to the installation source and tried an alternative copy of MS Works 9 with total success.  I have therefore found the correct solution and resolved the issue.
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