Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1849
  • Last Modified:

different ringtone on cisco 7942 or 7962 for internal calls

Hi there, we have about 10 cisco phones in an office connected to CME 8.5.
Users would like their phones to discern inbound calls from the outside and internal calls from one extension to another and wish the internal calls to ring differently; how can we set this up?
0
eggster34
Asked:
eggster34
1 Solution
 
José MéndezCommented:
You can't discern external from internal calls on you ip phones. You can configure how each line rings though. A phone could be configured with extension 4559 to be reached only by internal phones, and another line 4559 to be reached by external numbers. Each one configured to ring differently. But probably you may want to write line labels for user comfort, something like

4559 External
4559 Internal

Disadvantages: Users already will know how to tell calls apart by looking at the ringing extension, and it consumes two buttons on each phone. No other way around.

https://supportforums.cisco.com/message/1182614#1182614

In CME the option to have this is called the ring internal command:
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmering.html

Hope it helps
0
 
eggster34Author Commented:
Many thanks!
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now