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Backup Exec 2010 r3 with Exchange 2010 on SBS 2011

Posted on 2011-09-30
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Last Modified: 2012-08-14
Hi Experts,

I have new installation of sbs 2011 standard with be 2010 r3, everything runs smoothly,
the backup is sucessful but when i configure the Bakup exec job setup, i cant see any mailboxes, i can only see the exchange information store and the size is o kb in the details.
so that worries me, why i cant see any mailboxes, am i backuping exchange 2010 correctly?
i think the GRT is available on BE 2010 r3.

Please provide guidance.
Thanks.

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Question by:6300ac
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11 Comments
 
LVL 15

Expert Comment

by:.
ID: 36891853
Hi, Thats correct because it uses GRT (Granular Recovery technology) so providing you have not disabled this you will be able to drill down to individual messages when you do the restore. Additionally I would not advise you to go live on a Server until you have confirmed for sure that you can restore it.
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Author Comment

by:6300ac
ID: 36891881
So what should be done to enable grt?
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LVL 15

Expert Comment

by:.
ID: 36891932
In BEW go to Tools \ Options then MS Exchange as per screen shot and its a check box, in your case though its already enabled. Run your backup then go to do a restore job and you will see that you can drill down to brick level.

 GRT.tiff
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Author Comment

by:6300ac
ID: 36893279
No i cant access the mailboxes when i drill down to the selection of restore , it also throw out error.
I am sending you the screen shot.
Thanks.

Symantec-error.doc
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LVL 15

Expert Comment

by:.
ID: 36893390
Hi, normally you would be able to but not in this case and this kind of thing is typical with backup exec. It's great product, I love it and I'm really looking forward to backup exec.cloud when it's launched (next month I believe) but you can see why I say make sure you can restore a box before you go live on it.

Check out this link http://www.symantec.com/business/support/index?page=content&id=TECH73737
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Author Comment

by:6300ac
ID: 36893477
Yes I can drill out 29th backup's  mailbox but not the 28th one as I got the error I sent u.
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Expert Comment

by:.
ID: 36893534
Ae you using backup to disk ?
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Author Comment

by:6300ac
ID: 36893553
Yes but its potable disk like tape called dell rd1000
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Expert Comment

by:.
ID: 36893591
Ok it might be an issue with the media then in that case. 28 and 29 point to the same device but the disk is a different platter. I would keep backing up to the RD1000 and check the restore, when you get around to that disk again see if the issue re occurs. Also as a tip you can always hang a USB HDD off the back of your box and use windows server backup as well as bew, it backs up to a VHD which can be mounted in hyper v and also you can use to restore the box.
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Author Comment

by:6300ac
ID: 36893672
Ok thanks, but why mailboxes haven't shown in the. Backup selection n plus it is showing 0 KB in size the information store
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Accepted Solution

by:
. earned 2000 total points
ID: 36895636
This is the way GRT works. If you want to be able to drill down and only backup a couple of mailboxes you have to disable GRT.
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