?
Solved

Users unable to view each others folders in shared mailbox

Posted on 2011-09-30
2
Medium Priority
?
213 Views
Last Modified: 2012-05-12
Hi

We have a shared mailbox created in which many subfolders are created.

Users of this mailbox are able to view only root shared folders however the subfolders are not visible / accessible.

There is tree like strutcure however issues are with subfolder access.

The folder level permissions are given as required.

Any pointers to this issue are welcome.


--------------------------------------------------------------------------------
Thanks
0
Comment
Question by:ex_ad
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 26

Accepted Solution

by:
e_aravind earned 2000 total points
ID: 36901891
Do you see this issue during the Outlook-Online mode?

If no.
Unselect the option of "download shared folders" option @ Profile settings

Reference:
=======
Note   In addition to your Exchange folders, Cached Exchange Mode works with shared folders. Examples of shared folders include another person's Exchange folders when you are using Delegate Access, or SharePoint folders. To turn on or off shared folder support when using Cached Exchange Mode, after step 2 in the above procedure, click More Settings, and then on the Advanced tab, select or clear the Download shared folders (excludes mail folders) check box.

Turn on or off Cached Exchange Mode
http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP001232935.aspx

0
 

Author Closing Comment

by:ex_ad
ID: 37023542
thx
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses
Course of the Month14 days, 1 hour left to enroll

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question