Solved

Users unable to view each others folders in shared mailbox

Posted on 2011-09-30
2
206 Views
Last Modified: 2012-05-12
Hi

We have a shared mailbox created in which many subfolders are created.

Users of this mailbox are able to view only root shared folders however the subfolders are not visible / accessible.

There is tree like strutcure however issues are with subfolder access.

The folder level permissions are given as required.

Any pointers to this issue are welcome.


--------------------------------------------------------------------------------
Thanks
0
Comment
Question by:ex_ad
2 Comments
 
LVL 26

Accepted Solution

by:
e_aravind earned 500 total points
ID: 36901891
Do you see this issue during the Outlook-Online mode?

If no.
Unselect the option of "download shared folders" option @ Profile settings

Reference:
=======
Note   In addition to your Exchange folders, Cached Exchange Mode works with shared folders. Examples of shared folders include another person's Exchange folders when you are using Delegate Access, or SharePoint folders. To turn on or off shared folder support when using Cached Exchange Mode, after step 2 in the above procedure, click More Settings, and then on the Advanced tab, select or clear the Download shared folders (excludes mail folders) check box.

Turn on or off Cached Exchange Mode
http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP001232935.aspx

0
 

Author Closing Comment

by:ex_ad
ID: 37023542
thx
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…

912 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now