Sending email from Word via Live Mail
Posted on 2011-09-30
Installed MS Live Mail on a few PCs at a customer's site (Win XP SP3 machines). Running Office 2007 and they want to send Word and Excel files via File/Send in Office. This works with most other email clients, but not on Live Mail (most recent version - downloaded from MS site).
Live Mail by itself works well - connecting only to external POP accounts. No Exchange server involved. It is set to be the default email client and contact application - verified in IE/Tools/Internet Options.
When trying to send a document from Word (File/Send) an error message tells that no Exchange address book could be found. Checked on some Internet fora and found that others are experiencing the same thing. It was suggested that Live Mail isn't 100% MAPI compatible. This does not make sense, however. By trying to hit File/Send 3 times, it works the third time and all attempts after the third. Stopping Word and trying again, it fail on the two first attempt and works on the third.
It seems to me that missing MAPI support isn't the case. If it was - it shouldn't work the third time.
Any ideas or suggestions how to fix this?