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moved mailboxes disappear outlook 2010 - SBS 2011

Posted on 2011-09-30
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Last Modified: 2012-06-21
We have an environment of 8 users with a recently installed SBS 2011.  Users are 4 Windows 7, 4 Windows XP.   Users connect to their own mailbox and open a shared mailbox for them all to store items.  If they move a folder within the shared mailbox, it disappears until outlook is closed and opened again.  

Is this expected behavior?
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Question by:egrotjahn
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jrwarren earned 500 total points
ID: 36892456
Try This:  In Outlook 2010  (advise if you are using something else, but I have seen this problem in 2010 only.

Select "File"
   "Account settings" -> "account settings..."
  - in the "E-mail" tab, select your account and then push the Change... button
  - push the "More settings..." button
  - go to the "Advanced" tab
  - in the "Cached Exchange Mode Settings" section, untick "Download shared folders"
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by:egrotjahn
ID: 36893202
thanks.  I will put into place this weekend and will post back next week.
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