Problem with HP Tape Drive in StorageTek L180
Hi there
I've got a problem with a Tape Drive in my StorageTek L180.
The Tape Drive is a HP LTO3 ULTRIUM Fibrechannel, Firmware Version L29S/008.753
There are 2 other drives in this Library, exactely the same, same Type and Firmware.
The Library was used before and worked well.
Now I attached the Library to a new Server and the "Problem-Drive" gives me an Error called "Targeting Error". (check Picture)
This Error is reported on the Libraries local Display and also in the Web Library Admin.
My Symantec BackupExec 2010 stopped working and took all 3 Drives and the Library "Offline"!
After leaving the "Error Drive" Offline and getting the others and the Library "Online" again Backup Exec was working again.
One answer to this Problem I found is:
"I found out that the plate that contains the identity(barcode?) was not replaced on the new drives, so the L180 could not see where they were located."
But this can't cause the Problem because nothing changed either on the Drives or the Library!
Any idea how to fix that?
PS: Sorry, the Zone New Net Users was a mistake!
Drive-Error.JPG
I've got a problem with a Tape Drive in my StorageTek L180.
The Tape Drive is a HP LTO3 ULTRIUM Fibrechannel, Firmware Version L29S/008.753
There are 2 other drives in this Library, exactely the same, same Type and Firmware.
The Library was used before and worked well.
Now I attached the Library to a new Server and the "Problem-Drive" gives me an Error called "Targeting Error". (check Picture)
This Error is reported on the Libraries local Display and also in the Web Library Admin.
My Symantec BackupExec 2010 stopped working and took all 3 Drives and the Library "Offline"!
After leaving the "Error Drive" Offline and getting the others and the Library "Online" again Backup Exec was working again.
One answer to this Problem I found is:
"I found out that the plate that contains the identity(barcode?) was not replaced on the new drives, so the L180 could not see where they were located."
But this can't cause the Problem because nothing changed either on the Drives or the Library!
Any idea how to fix that?
PS: Sorry, the Zone New Net Users was a mistake!
Drive-Error.JPG
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Hi there
I could fix the problem...it was so easy I wasn't thinking about that!
On the Tape-Slot Side there is a Peace of Plastic covering the Tapeslot to Identify to the Robotic Arm/Camera that this IS a Tapedrive!
This thing fell off because one of the fixing clips are broken!
Unfortunately I couldn't see that without taking out the Drive from the Library and I've done this to put it into another Tape-Drive Slot in the Library and then realised that there ist something missing.
I could fix the Problem by removing this Plastic thing from a Drive that is Out of Order and place it on this Drive.
So thank you all for your responses.
Regards
M.
I could fix the problem...it was so easy I wasn't thinking about that!
On the Tape-Slot Side there is a Peace of Plastic covering the Tapeslot to Identify to the Robotic Arm/Camera that this IS a Tapedrive!
This thing fell off because one of the fixing clips are broken!
Unfortunately I couldn't see that without taking out the Drive from the Library and I've done this to put it into another Tape-Drive Slot in the Library and then realised that there ist something missing.
I could fix the Problem by removing this Plastic thing from a Drive that is Out of Order and place it on this Drive.
So thank you all for your responses.
Regards
M.
I would blow the dust out of the affected drive and try a cleaning tape. If that didn't get it, swap two of the drives positions, then inspect the jumpers to see if you have a conflict.
L180 Manual: http://www.sunshack.org/data/sh/2.1.8/infoserver.central/data/syshbk/Systems/common-docs/L700e-L180_General_Information_Manual.pdf
I would have posted the support page for the drive; but, need it's actual model number.