MacBook Air can't print wirelessly
Posted on 2011-09-30
A relative of mine has a MacBook Air (with Mac OS X, 10.6.8). She also has a Canon MX870 printer. Both the MacBook and printer are connected to her wireless network, but she cannot print to it. The MacBook can see the printer but every time she tries to print to it, in the MacBook print queue for that printer, under "Staus," it says "Printing." But nothing ever prints.
I also noticed something odd. In the printer queue, every time I go into "Printer Setup," the queue then says its printing something called "Supplies Level." But once again, nothing prints.
Nobody installed the driver but under “System Preferences\Print&Fax” the driver was set to “Canon MX870 Series.” So does that mean the driver for this printer is already built into this laptop?
Regardless, I went to Canon.com anyway to download the driver for this OS, but I have no idea where it saved it to - because I'm a PC person and I normally don't work with Macs (therefore, when I go the Print&Fax to choose which driver to use, I don’t know how to find the driver I installed). But once again, maybe I’m wasting my time trying to download the driver, maybe it’s already using the correct driver and its some other issue that's prvening the MacBook from printing to it.