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local user cannot login to IIS7.5 FTP site

Posted on 2011-09-30
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Last Modified: 2012-05-12
I have built a new Windows 2008R2 server and configured a couple of FTP sites.  My domain users can login without problem but I will need to grant access to a few people who are not part of my company to connect to the FTP sites to download some files.  I believe I have to create a local user on the server and grant them permission to the FTP site, which I have done.  However when I try and connect to the FTP site via my FTP clent as the local user I get the following error:

530 User cannot log in.

I'm not sure what I've not done or done wrong?
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Question by:carbonbase
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Expert Comment

by:bigjdve
ID: 36892801
This is an article that I was able to use when I had a similar problem.

http://support.microsoft.com/kb/200475

Let me know if this helps you.
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by:G_H
ID: 36892870
Also, depending on your setup, they may need to give their username as:

ftp.example.com|UserName

(That is the server name, as the server knows it, and then a pipe character, and then the user name)

HTH
GH
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Accepted Solution

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carbonbase earned 0 total points
ID: 36902716
Hi thanks for your replies.  My problem was that  under Basic Authentication the default domain entry was set to my companies Domain, once I removed the entry and left the default domain field blank I was then able to login with either a local or Domain account.
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Author Closing Comment

by:carbonbase
ID: 36938088
issue closed
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