Manage Mobile Phone Issue

Getting the error shown below and need input on how to most efficiently resolve this issue.


Summary: 1 item(s). 0 succeeded, 1 failed.
Elapsed time: 00:00:00

Doe, John\Android/0.3

The ActiveSyncDevice Resources/Doe, John/ExchangeActiveSyncDevices/Android§androidc313429064 cannot be found.
Click here for help...

Exchange Management Shell command attempted:
Remove-ActiveSyncDevice -Identity ' Corporate/Human Resources/Doe, John/ExchangeActiveSyncDevices/Android§androidc313429064'

Elapsed Time: 00:00:00
Who is Participating?
David_GrenkevichConnect With a Mentor Commented:
I'm fighting the same battle. Have you looked at this thread:

I suspect that my problem is related, as a previous sys admin did a lot of restructuring of our OUs. Unfortunately, the fix as suggested in that thread did not help.

I've also seen a couple references to an inherited permissions issue (, but that doesn't seem to be related in my case. (The account in question does have inherited permissions.
David_GrenkevichConnect With a Mentor Commented:
It turns out that although I am unable to delete Active Sync devices using EMC, the end user *is* able to delete the device by going through OWA. That's good enough for now.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.