Solved

Unable to start Symantec Backup Exec v12.5 services

Posted on 2011-09-30
4
472 Views
Last Modified: 2013-12-09
The services will not start when I try to start them either from the Services window on the SBS server or when I log into the Backup Exec software. I receive the following error:

"The dependency service or group failed to start"

Please help! ...the backup haven't been running for days.
0
Comment
Question by:csciarro
  • 2
  • 2
4 Comments
 
LVL 10

Expert Comment

by:Mohammed Rahman
ID: 36893525
The post by UK_NETWORK may help.
http://www.petri.co.il/forums/showthread.php?t=27865
** I have read couple of articles on various forms for this issue and many complained that it has got something to with the user permissions.
Have you checked all the dependencies of this service and sure they are started ?
0
 

Author Comment

by:csciarro
ID: 36893544
No, how do I check the dependencies? I changed the server password, which I think caused the issue based onthe article you just posted.
0
 

Author Comment

by:csciarro
ID: 36893669
I checked that all the Backup Exec has the same log on credencials and the services still don't start
0
 
LVL 10

Accepted Solution

by:
Mohammed Rahman earned 400 total points
ID: 36894511
In order to check the dependencies, go to RUN and type SERVICES.MSC
Look for the service thats not starting. Right click on that service and then click on properties -- dependencies and make sure all the services under "This Service Depends on the following system components" are started.
PIC for reference (This is not the actual Symantec Backup Exec service, this is only for reference)
 dependencies
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

These are on the increase and getting more common these days. Users who use the Google search engine may complain of having their search redirected to unwanted sites, regardless of what browser is used. This happens when the system is infected with…
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now