Solved

Outlook 2003 displays Unread emails

Posted on 2011-09-30
3
391 Views
Last Modified: 2012-05-12
We have a user who is testing Citrix Xen with Windows 7 and Outlook 2010.  Emails in Outlook 2010 are listing as read when he reviews his emails. However, when he returns to the office and  connects with the network (using Windows XP and Outlook 2003) those emails that he reviewed are showing up as Unread.  We use Exchange 2007.  Any help would be greatly appreciated.
0
Comment
Question by:Jennison
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 37

Accepted Solution

by:
Neil Russell earned 500 total points
ID: 36893573
Firstly make sure that BOTH acounts are NOT set to open in CACHE/offline mode.
0
 
LVL 13

Expert Comment

by:khairil
ID: 36893788
Hi,

Ensure that Outlook at his office is set to using Exchange connector, avoid using POP.
0
 

Author Closing Comment

by:Jennison
ID: 37388514
This fixed the issue.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

761 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question