LEECHIPTURNER
asked on
VIRUS ALERT TURNS OUT TO BE A TROJAN
A friend clicked on a virus scanner alert saying he was infected, and click now to activate. Unfortunately, his system is royally screwed now. What would be the best way to remove this bug?
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Depending on the type of virus, MalwareBytes may not be able to remove the infection completely.
Is there another PC you can go to the site and download the combofix.exe from?
You would only then have to copy it to your desktop with either a flash drive or external drive.
Is there another PC you can go to the site and download the combofix.exe from?
You would only then have to copy it to your desktop with either a flash drive or external drive.
ASKER
Got it. Will give this a shot, will wait for call back if it is successful.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Do you know if Malwarebytes’ Anti-Malware would work? Otherwise, I'll Bleepingcomputer and see if more info appears?