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HTC HD7 and syncing to microsoft exchange 2010

Posted on 2011-09-30
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Last Modified: 2013-12-27
I have just upgraded from exchange 2003 to 2010 and have moved over almost all mailboxes. The blackberry and android phones can successfully receive email. I cannot however get the users with windows phones to sync. I have already installed the personal cert on the phone so no certificate errors. I put in all the correct information but when trying to sync it will keep popping up saying that the account information is incorrect. has anybody come accross this issue and if so what is the fix.
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Question by:natevelli
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Expert Comment

by:Alan Hardisty
ID: 36894081
To get Exchange 2010 working properly you need to buy and install a SAN / UCC SSL certificate with the following minimum names:

mail.externaldomain.com (or whatever you have chosen to use)
autodiscover.externaldomain.com
internalservername.internaldomain.local
internalservername

To get Autodiscover, Out Of Office and the Offline Address book working, you will need to create a new DNS A record in your Domains Control Panel (not internal DNS), called Autodiscover and it needs to point to the IP address of your Exchange server.

Once all this is in place, Activesync will work properly and so will Autodiscover / Out Of Office etc.

GoDaddy are about the cheapest place to buy an SSL certificate.

Alan
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natevelli earned 0 total points
ID: 36894129
Figured it out I had to go into the users security settings and check include inheritable permissions from this object's parent.
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Author Closing Comment

by:natevelli
ID: 36915537
Provided the answer to my own question
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LVL 76

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by:Alan Hardisty
ID: 36894136
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