Solved

ESET NOD32 failed to protect us. Other options?

Posted on 2011-09-30
1
536 Views
Last Modified: 2013-11-22
Windows XP:
One of our employees got infected by a virus. It hid his entire folder structure including all programs. He works remotly so he took it to a local computer repair shop. They said he was virused and it got through a fully updated ESET NOD32 and was somewhat stopped by Spybot.

The computer repair place was unable to tell me the name of the virus or where it came from.  I need to start looking into something more robust. This user uses our VPN and we cannot risk our severs being infected by one of our VPN users.

We have 6 servers (mix of W2K3 and W2K8) and 15 clients running NOD32 at the moment.

What are your suggestions?
0
Comment
Question by:GWitek
1 Comment
 
LVL 22

Accepted Solution

by:
Rick Hobbs earned 500 total points
ID: 36901431
There is, unfortunately, no 100% solution.  I use a combination of trend an MalwareAntibytes,  But the only guarantee is a good backup. If possible, a real time backup.  If you have a good backup solution, even if not real time, the worst case is 1 day lost.  With the advent of multi Terrabyte USB drives, a fairly inexpensive, reliable backup solution is possible.  Even real time.  There are also multi TB network drive available.

Not knowing where your mail comes from, if you run an in-house mail solution, take a look at Barracuda for a reasonable Anti-SPAM, anti email virus solution.

But no one solution is 100% because the virus software company must respond to a new threat, and release a pattern file and you must implement the new pattern file before you are covered,  Another issue is user education.  If a user clicks on a file he thinks is from a friend that is actually spoofed, there is no defense AV solution or not.  Make regular images of your user's PCs to be able to re-image an infected PC rapidly.

And keep your fingers crossed - even Microsoft and the Federal government get hit occasionally.  
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Preferred Cloud Managed Anti-Virus? 4 91
Has this user really been infected by Ransomware? 3 130
PUP or Virus 6 71
where is software market online? 7 93
Some of the most commonly posted questions in the "Virus & Malware" Zones are related to the family of rogue malware with the date "2012" somewhere in the title. Examples: XP Antispyware 2012 XP Antivirus 2012 XP Security 2012   XP Home Sec…
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, just open a new email message. In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

26 Experts available now in Live!

Get 1:1 Help Now