Solved

Having trouble connecting Windows PCs to a Mobile Wireless Access Point

Posted on 2011-09-30
3
410 Views
Last Modified: 2013-11-09
I'm having trouble getting an internet connection through a wireless access point, using both my Windows 7 PC and Windows XP laptop

For simplicity I have turned off encryption.  For some time I have used the wireless access point without dramas with an Iphone 3GS and an Ipod Touch.  That is still working fine.  Recently I tried to connect the PC through a wifi dongle, and a netbook using built in wifi, and both say "unable to connect".

Hope someone can help please.

Here's all the relevant details I can think of:
Asus eee PC 1001HA, built in wifi, Windows XP Home Edition
AMD PC, Windows 7 Home Premium 64 bit, SP1, Realtek Wifi dongle RTL8192CU
Mobile Wifi Access Point Huawei e583c

Thanks

Nigel
0
Comment
Question by:Nigelk2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 7

Accepted Solution

by:
CyrRei88 earned 150 total points
ID: 36895588
Hey,

There's a couple of things you can try:

- Make sure that the drivers for your wireless adapter on Windows 7 and XP machine are up to date

- Try connecting the computers to a different Wifi network to see if the problem is caused by the computer or the access point. If you are able to connect to a different WIFI network, then your access point is most likely not configured correctly.

- Try using the different IEEE 802.11 protocols
   

   IEEE 802.11a
   IEEE 802.11b,
   EEE 802.1g,
   IEEE 802.11g


Sometimes certain Wireless Adapters don't support all protocols. So find out what you network adapter supports.

- Change the access point frequency 2.4GHz, 5 GHz

- Restarting the access points solves problems a lot :)

- Also try setting the Access Point back to it's default settings and reconfiguring it

- Update the Access Points firmware


These are just a couple basic things you could try or maybe you have already tried.

Let me know if one of these tips solves the problem.
0
 
LVL 12

Assisted Solution

by:asidu
asidu earned 100 total points
ID: 36895604
Have you tried to remove the adapter for wireless?
If not remove the wireless adapter and res-install it.

Get to the control panel and device manager.
You will see the wireless adapter in the Network Adapters.
Uninstall and reboot your machine. The wireless adapter will be re-installed.

Also reboot your wireless access point. That will clear off its cache.
0
 

Author Closing Comment

by:Nigelk2
ID: 36895627
thanks for your answers everyone.  Turns out I was my own worst enemy.  I forgot that I'd enabled MAC address filtering on the Access Point. With MAC address filtering turned off, it works perfectly.  So I just need to add the new MAC addresses to the list

Cheers
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

DECT technology has become a popular standard for wireless voice communication. DECT devices are not likely to be affected by other electronic devices and signals because they operate in a separate frequency-band.
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question