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VMware Data Recovery Backup Failed  to create snapshot for XXXX. error 03948 (vcd ai axception)

Posted on 2011-10-01
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Last Modified: 2012-05-12
Hi

I have created a new VMware Data recovery Appliance
Added a NAS network storage
defined simle backup of Virtual windowXP of ESXi4.1
I get error message
VMware Data Recovery Backup Failed  to create snapshot for XXXX. error 03948 (vcd ai axception)

Please advise
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Question by:DoronAviad
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by:Luciano Patrão
Luciano Patrão earned 250 total points
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Hi

Check this if this is the issue

http://kb.vmware.com/kb/1011678

Jail

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by:Andrew Hancock (VMware vExpert / EE MVE)
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Can you create a normal snapshot of machine?
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by:DoronAviad
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hanccocka

I can Take a snapshut
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Andrew Hancock (VMware vExpert / EE MVE) earned 250 total points
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This issue occurs if the appliance cannot resolve the hostname of the ESX host.
 
To resolve this issue, set up the appliance so that it can resolve the IP address of the ESX host.
 
To do this, edit the /etc/hosts file on the VDR appliance and add an entry for each ESX host with a virtual machine that you want to backup.
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Author Closing Comment

by:DoronAviad
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Thanks

resolve the hostname was the problem
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