VMware Data Recovery Backup Failed  to create snapshot for XXXX. error 03948 (vcd ai axception)

Posted on 2011-10-01
Medium Priority
Last Modified: 2012-05-12

I have created a new VMware Data recovery Appliance
Added a NAS network storage
defined simle backup of Virtual windowXP of ESXi4.1
I get error message
VMware Data Recovery Backup Failed  to create snapshot for XXXX. error 03948 (vcd ai axception)

Please advise
Question by:DoronAviad
  • 2
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LVL 24

Assisted Solution

by:Luciano Patrão
Luciano Patrão earned 1000 total points
ID: 36896976

Check this if this is the issue



LVL 126
ID: 36896982
Can you create a normal snapshot of machine?

Author Comment

ID: 36897009

I can Take a snapshut
LVL 126

Accepted Solution

Andrew Hancock (VMware vExpert / EE MVE^2) earned 1000 total points
ID: 36897014
This issue occurs if the appliance cannot resolve the hostname of the ESX host.
To resolve this issue, set up the appliance so that it can resolve the IP address of the ESX host.
To do this, edit the /etc/hosts file on the VDR appliance and add an entry for each ESX host with a virtual machine that you want to backup.

Author Closing Comment

ID: 36897041

resolve the hostname was the problem

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