asked on

Exchange 2010 not working with Symantec Mail Security for Microsoft Exchange 6.5

Hello Experts,

We have an Exchange 2010 Enterprise Edition Server running on Windows Server 2008 R2 Enterprise Edition. Its a single Exchange server setup, we have a separate AD server. Whenever we install Symantec Mail Security for Microsoft Exchange 6.5, within a few hours to a few days, we stop recieving email. When we unistall the SMSMSE, mail flow starts again. Because its our production server, we have not had a chance to spend too much time trying to figure out why mail flow is getting affected by SMSMSE.

Any ideas?

Amit

Can you stop the Symantec Service and check the mail flow.

Amit

Oh my mistake, i just saw you uninstalled and it start working...that means you know the root cause...check with symantec vendor for this issue.

Pradeep

Antivirus is a file level scanning which was intended for security porpose.
Its suggestable to exclude exchange from such antivirus applications.
Go through this usefull link.

Chewe Chileshe

ASKER

The antivirus am refering too is an intergarated Exchange Email Antivirus, not the regular computer antivirus. Symantec Mail Security for Microsoft Exchange is the product we are using.

ASKER CERTIFIED SOLUTION

Pradeep

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Chewe Chileshe

ASKER

Although I have not yet contacted the vendor, I have been unable to find another solution

Balco

Hi netconn2011,

can you please tell me your solution as I ahev teh same problem and Symantec have said they have not seen this happen before.

Thanks