OpenVPN - Unable to obtain session ID

Hello,  We have OpenVPN running and I have some users receiving the following message.

Unable to obtain session ID from "":443: XML-RPC:None.

Other people are working fine.  I have tried to uninstall and re-install the client (ver. 1.5.6) but that does not work.  Also when uninstalling the client I see that it does not fully install because when I re-install some of the original settings are there such as the server in the dropdown section.

Any ideas?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Which OpenVPN solution do you use? Access Server, or free Community edition? I cannot remember having seen anything you described, including the version number of the client.
sferrettiAuthor Commented:
We use Access Server.   We ended up rebuilding the server.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
sferrettiAuthor Commented:
Did not get to the root cause.  Rebuilding was more of a work around.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.