OpenVPN - Unable to obtain session ID

Hello,  We have OpenVPN running and I have some users receiving the following message.

Unable to obtain session ID from "ourserver.domainname.com":443: XML-RPC:None.

Other people are working fine.  I have tried to uninstall and re-install the client (ver. 1.5.6) but that does not work.  Also when uninstalling the client I see that it does not fully install because when I re-install some of the original settings are there such as the server in the dropdown section.

Any ideas?
Thanks,
Steve
sferrettiAsked:
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QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Which OpenVPN solution do you use? Access Server, or free Community edition? I cannot remember having seen anything you described, including the version number of the client.
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sferrettiAuthor Commented:
We use Access Server.   We ended up rebuilding the server.
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sferrettiAuthor Commented:
Did not get to the root cause.  Rebuilding was more of a work around.
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