I purchased a MSDN Universal subscription about 8 years ago. My understanding, from a Microsoft representative, was that it was permanent. (I just cannot get the newest stuff, because I have not paid to keep up with the subscription.) Again, I was told that I would have permanent access to anything from Microsoft - as long as the product was created within one year of the activation.
A few years ago, I called them and got them to give me a product key for an operating system. (If you're not familiar, the MSDN subscription gives you ALL the current OSs, but you have to go online to get product keys.)
At the MSDN screen for my account, I now see:
Subscription Information: Status: Active
StartDate: 4/12/2003 ExpirationDate:9/5/2008 Status: Ended
So much for Universal being "lifetime" - evidently now, it is over in 5 years.
Does anyone have experience with this? I feel ripped off. The MSDN Universal subscription was very expensive, and now I need a valid product key for an existing machine that had XP installed on it and crashed (and "Repair" will not work.
Do I have to wait until Monday, when Microsoft is open, get into a telephone queue, have some idiot tell me to try 10 things already tried... and maybe get a new valid product key for an old operating system? I hate to use some hacked, Chinese "valid" product key, but I am certainly not paying for a new copy of XP at this point.