office 2010 download keeps pausing

I bought a new computer today and office 2010 professional.  I was givien an activation key and told to download the software according to the prompts. The download keeps pausing and starting all over for no reason.  I disabled Norton because that was causing it to interupt the process, however, it is still pausing.
blerman456Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
In another post, you suggested the install was restarting. Here you suggest it is the download. Try downloading to another computer.  ... Thinkpads_User

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
pcelbaCommented:
Isyour internet connection stable enough? You should order installation media if the download is not possible.
JohnBusiness Consultant (Owner)Commented:
Thank you. I was happy to help, and let us know if you have any installation problems. ... Thinkpads_User
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Applications

From novice to tech pro — start learning today.