office 2010 download keeps pausing

I bought a new computer today and office 2010 professional.  I was givien an activation key and told to download the software according to the prompts. The download keeps pausing and starting all over for no reason.  I disabled Norton because that was causing it to interupt the process, however, it is still pausing.
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JohnBusiness Consultant (Owner)Commented:
In another post, you suggested the install was restarting. Here you suggest it is the download. Try downloading to another computer.  ... Thinkpads_User
Isyour internet connection stable enough? You should order installation media if the download is not possible.
JohnBusiness Consultant (Owner)Commented:
Thank you. I was happy to help, and let us know if you have any installation problems. ... Thinkpads_User
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