• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 509
  • Last Modified:

The recipient a .ppt file in .dat in Outlook

How come a user1 send an email to user2 with .ppt attached and user2 recveives the email but with .dat file?

Is the anvirus on user desktop?
0
SAM2009
Asked:
SAM2009
2 Solutions
 
0x6Commented:
It might be the antivirus on the desktop or the Exchange Server on the receiving end that is changing the extension. Couple of things to try:

Rename the file back to filename.ppt after receiving it.
Send it after zipping it with either Winzip or Winrar.
Send/Receive it through Yahoo or other similar email providers and vice versa.
Receive/open it on a different desktop if possible.
0
 
PradeepCommented:
Yes this may be due to Antivirus.
If you want to make sure abt this just disable antivirus and send the same mail.
Otherwise you can rename the file to .ppt after you receive it.
0
 
SAM2009Author Commented:
Thanks
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now