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Lexmark C540dw printer duplex printing not working properly

Posted on 2011-10-02
Medium Priority
Last Modified: 2012-05-12
Lexmark C540dw color laser printer prints an arrow on the back side to manually insert paper back into printer.  Also when printing multiple copies each page is printed on both sides of the paper for the number of copies needed.  Correlating does not help.  I have installed the universal drivers and the firmware update.  Still the problem continues.  I am using Windows 7 home premium edition.
Question by:blmcnair12
LVL 10

Expert Comment

ID: 36902600
This is almost definitely the driver at fault..
Disconnect then remove the printer and driver...
AFTER a reboot. Now add the latest Universal driver before reconnecting the device,

Are there any other Lexmark devices on the same workstation?

Accepted Solution

blmcnair12 earned 0 total points
ID: 36905202
Your suggestion did not work.  I contacted Lexmark this morning.  Here is the name of the installation software that worked for my computer.

64-bit PCL 5 EMULATION Print Driver Universal Print Driver  (File Name)
Lexmark_Universal_UD0_Win_64_PCL_Emul.exe  (actual download files)

After installation make sure the "universal PCL 5" driver is selected.  If it is not then add the driver as a "new driver."  

I hope this helps others with the same duplex printing issues.  This solved the arrow printing on the back, the same page printing on front and back, and the manual duplexing issue.
LVL 39

Expert Comment

ID: 37061311
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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