Can a Polycom IP 550 SIP phone convert caller ID and display a name?

Posted on 2011-10-02
Last Modified: 2012-05-12
I have a generic Polycom IP 550 SIP, which is connected to RingCentral.

When a call comes in the Polycom only displays the Caller ID number. Is there a way to get the phone to display a name instead?  Could the internal directory be populated with names and numbers, which could then look up the Caller ID number and replace it with a name?


Question by:computerlarry
    LVL 7

    Accepted Solution

    Just follow the below URL, Simplest flash tutorial, hope this helps..


    Author Closing Comment

    This answer gave me some information about the phones that I didn't have before, but nothing that solved my problem.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Looking for New Ways to Advertise?

    Engage with tech pros in our community with native advertising, as a Vendor Expert, and more.

    There are no good configuration guides for HP-H3C router to LYNC on the web. :( Big statement, but we havent been able to find one yet. We did find the following document useful, but the information was not enough to use H3C router for use as a L…
    Outsource Your Fax Infrastructure to the Cloud (And come out looking like an IT Hero!) Relative to the many demands on today’s IT teams, spending capital, time and resources to maintain physical fax servers and infrastructure is not a high priority.
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
    Internet Business Fax to Email Made Easy - With eFax Corporate (, you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now