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Can a Polycom IP 550 SIP phone convert caller ID and display a name?

I have a generic Polycom IP 550 SIP, which is connected to RingCentral.

When a call comes in the Polycom only displays the Caller ID number. Is there a way to get the phone to display a name instead?  Could the internal directory be populated with names and numbers, which could then look up the Caller ID number and replace it with a name?


Voice Over IPTelecommunicationsIP Telephony

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8/22/2022 - Mon

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This answer gave me some information about the phones that I didn't have before, but nothing that solved my problem.
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