Can a Polycom IP 550 SIP phone convert caller ID and display a name?
I have a generic Polycom IP 550 SIP, which is connected to RingCentral.
When a call comes in the Polycom only displays the Caller ID number. Is there a way to get the phone to display a name instead? Could the internal directory be populated with names and numbers, which could then look up the Caller ID number and replace it with a name?
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