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Outlook 2007

I am attempting to repair an Outlook 2007 data file with ScanPST. I ran it 3 consecutive times, detecting errors and repairing them. I intended to continue running Scanpst until it found no errors, which is a practice that has yielded positive results in the past. However, on the 4th run Scanpst reported errors found, but there was no option to repair the file, and the backup file option was grayed out. The only available option was "OK" which appears to simply exit ScanPST without repairing anything.
I shutdown and rebooted, exited iTunes, Google calendar, anything I though might access the data file to no avail. Suggestions appreciated.
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westone
Asked:
westone
6 Solutions
 
Sekar ChinnakannuSenior EngineerCommented:
can you try to move your pst in some other workstation and give try, also if go with success. recreate the outlook profile and check.
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tskelly082598Commented:
There are trial versions of commerical Ontrack software that might repair the PST file.

See the link below:

http://www.krollontrack.com/resource-library/free-downloads/
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Danny ChildIT ManagerCommented:
is this PST on a local or network drive (ms don't support it on networks - sigh....).  Try repeating it on a local drive if you can.

any backups available?

was the PST accessible via Outlook at any point between each scan?
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johnb6767Commented:
Assuming you made the backup, can you see if the backup opens? Or rescan THAT one?
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westoneAuthor Commented:
The PST is in the default location on the local drive. Outlook opens and the data file works fine. It is a large file around 10GB, however the laptop is high end and Outlook 2007 runs fine. There are over 2000 folders in this file and almost 25000 "items". It is working except for duplicate Calendar items and recurring reminders which have been previously dismissed, which is why I was running ScanPST in an effort to address that problem. But it can be opened in Outlook and incoming mail can be saved to it.
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chcwCommented:
Since you can open the original PST file, I suggest you to create a new PST file in Outlook and copy all the items in your original PST file to the new one. That may solve your problems.
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westoneAuthor Commented:
Never did get this one figured out, but thanks for the effort.
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Danny ChildIT ManagerCommented:
Glad you got it fixed and thanks for the points.

For an archive of that size, I'd suggest using AutoArchive to move out emails within certain timeframes - eg everything pre 2007, then 2008, etc.

I'd also look into the Outlook Command Line switches as they can help with calendar issues.
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westoneAuthor Commented:
Since my last post I discovered that in addition to the Google Add-In there was a piece of software named CompanionLink installed as well which was syncing Outlook to yet a second Google Calendar connected with the owners mobile phone. I am hypothesizing that this software started syncing when I was working on Outlook and prevented the PST file from being available for repair. I have watched it since and it takes a while to sync the now 7.4GB data file.
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