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This is a known issue in Office 2007/2010<br />
<br />
Outlook Stops responding when trying to attach a document because it tries to resolve any Mapped Drives or Shortcuts in My Documents First<br />
<br />
Have a look on the PCs and Check to see that there are no mapped drives that are disconnected and or not working<br />
<br />
If there are remove them. <br />
<br />
Personally, to test I woudl remove all mapped drives from one PC<br />
<br />
This also happens if there are any shortcuts that dont work in the My Documents Folder and or Library<br />
Look for these and if you see one, delete it<br />
<br />
<br />
<br />
<br />

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I have 3 separate computers (all built from the same image) Windows 7 Professional 64bit SP1 with Office Home and Business 2010 32bit SP1.<br />
<br />
When clicking attach in Outlook the application stops responding. The only way out is to end the application which results in asking to send to Microsoft, these are the three files it points to when it crashes.<br />
<br />
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<a href="https://filedb.experts-exchange.com/incoming/2011/10_w41/508788/WERB684.tmp.mdmp" target="_blank" class="file-inline" title="Crash 3 (5.9 MB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>WERB684.tmp.mdmp</a>
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WER909B.tmp.WERInternalMetadata.xml

WERB2BC.tmp.appcompat.txt

WERB684.tmp.mdmp

I have 3 separate computers (all built from the same image) Windows 7 Professional 64bit SP1 with Office Home and Business 2010 32bit SP1.

When clicking attach in Outlook the application stops responding. The only way out is to end the application which results in asking to send to Microsoft, these are the three files it points to when it crashes.

  

Outlook 2010 stops responding attaching file

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.